General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – Mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. The resort fee applies to guests traveling from domestic origins only.
Hotel Mandatory hotel imposed resort fee inclusions:
• Daily beach chair and umbrella setup
• Tower service at the beach and pool
• Access to the pool
• Access to the fitness center
• Access to the business center
The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Customer Ratings & Reviews
TripAdvisor Traveler Rating9187 reviews
Thank goodness for the beautiful beach!
No late check out was available for two of our rooms - the other room got extended one hour. We were in a superior room that supposedly had special treatment on the beach - the last day my husband got a bottle of water…. Not worth $75 extra per day. The lazy river was closed one of our days - no notice given.
What an amazing resort! Location is incredible and the staff is even better :) Food was delicious. Service overall was wonderful! I was at the Pelican Grand for a work conference and the entire staff went above and beyond all week!
Rick and Adam were very personable. They went above and beyond at both the pool and beach. We will be coming back because of their attention to detail and welcoming conversation. They treat you like gold here at the Pelican and we couldn’t be happier.
Rick and Adam are the best. They make coming here a priority and fantastic. They helped us at the beach and pool. Rick went out of his way to help get us what we needed poolside and Adam was so fast and prompt at the beach. They truly make it feel special.
We love this place!
We have been coming to the Pelican forever. It has a fabulous location just beyond the hub bub of the central beach area. Walking distance to several restaurants. The rockers on the farmhouse porch facing the ocean are my happy place! The staff at the Pelican could not be more pleasant! Specifically Maria, Blanca, Earl and Rick! They bring such energy and always have smiles :)