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Customer Ratings & Reviews
TripAdvisor Traveler Rating3916 reviews
Excellent stay at Parc 55
Had a wonderful stay at Parc 55. The view from the rooms were incredible and the people that worked there really went above and beyond to make our stay memorable. Special thanks to William at the bar, Sheryl, Samantha and Stuart. Thank you guys for your hospitality. We will be back again!
Great hotel amazing staff and even better service. William and Stuart at the lounge were such incredible people along with Samantha and Sheryl at the front desk making sure we got into our rooms and all settled in the easiest manor. I would definitely stay here again. It’s right across from a subway station too which was nice. Great stay great place great staff. Thank you!
Dissapointing experience with hotel staff
Hotel is okay, i go here every year for a large meeting, this year my booking was done through a third party but i specifically asked to book this hotel. Out of more than 25 choices i had in that list including other Hilton properties. i am a HH member and was refused points for my 4 days stay. The front desk manager kindly told me to take it with the Hilton Honors directly, citing "Terms and conditions" with tthird party booking, Kind of unpleasant reaction as i know Hilton usually does everything to please their guests. Well not at this property. So i had to get to the HH directly to solve the issue. So i guess i will be avoiding this Hilton property for the future trip in January next year and beyond.
Lovely hotel, large rooms, comfy beds and pillows & good bathroom facilities. Good restaurant and reasonably priced meals and drinks. The staff were excellent. This hotel is in a great position for shopping & public transport. Would definitely stay here again 😊
over charged for the rate
The room was clean and the location was great. Overall, it was a very nice hotel experience until the check-out process. It seems that due to the hotel's financial difficulties, they overcharged us for our stay. Our reservation clearly stated that the rate for the first night was $147 and $124 for the second and third nights. However, the hotel charged us $147 for every night. Thankfully, we reviewed the bill and noticed the discrepancy. It took a few minutes for the front desk to correct the error, but during that time, they even questioned us and made us feel as if we were being dishonest about our original reservation.