LocationRiviera Maya - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating428 reviews
My husband and I have been traveling a long time to resorts in Mexico, and the people always make the experience worth while. The entertainment staff here was incredibly fun, engaging and personal. They treat us like best friends. We had a blast making guacamole, cocktails and dancing. Alex, their manager, obviously does a great job at keeping amazing staff around. Our top new friends are Chris, Omar, Hazael, Octavio and Rene.
Awesome entertainment staff and bartenders
The entertainment crew was amazing! Chris, Omar, Hazael, and Octavio were so fun to be around and made the daily activities very entertaining. The bartenders are also amazing - Clemente and Rene make the best drinks! The shots they create are also colorful and tasty.
The entertainment staff is amazing. Chris, Omar, and Octavio made everything fun. Rene and Clemente served great drinks and were super friendly. We highly recommend coming here and we will be back soon!
Entertainment, bar, beach and wait staff all very friendly and very attentive to our needs! Food is amazing! Have thoroughly enjoyed our time here ! Entertainment staff, Alex, Omar, Hazel, Chris, Rene, and Octavio fill the day with fun activities!
Fun in the Sun
Alex, Omar, Octavio, Hazel & Chris did a wonderful job. They were excited to see us everyday! Very energetic and so pleasant! Can’t wait to come back and see them all again! It is always a pleasure to be here.