The privilege categories include the following amenities:
* Private check-in and check-out
* Personalized concierge
* Welcome gift upon arrival (bottle of wine in room)
* Discounts in Despacio Spa and Dive It! Center
* International newspaper with Press Reader app
* Exclusive WiFi network
* Dinner in other hotels of the Ocean family
* Full minibar
* Discounts in Despacio Spa and Dive It! Center
* Bathrobe and slippers in the room
* Pillow menu and turn down service
* Access to Privilege Lounge with selection of coffee, tea, wine, hor d'oeuvres, and conciege service
* Privilege dining with top shelf liquors, preferential dinner reservations, 24-hour in-room dining, breakfast in bed, 1 special dinner per stay
* Privilege beach including lounge chairs, private waiter, and beach concierge
* Privilege kids: Welcome daisy kit and special daisy bath amenities.
Redemption information will be provided by the hotel at check-in
The Privilege categories include Privilege Crossover Program
Privilege guests can receive an exclusive evening outing to visit, dine, and experience another Ocean Hotels property (only valid within destination) for an evening of entertainment and discovery.
The service works as follows:
• Guests will communicate to the Privilege Concierge 24 hours prior to outing to discovery
property.
• Visit time frame is from 6pm to 1am, includes dining, drinks, and entertainment.
• Transportation must be covered by the guest.
Important Information: Groups and other restrictions may apply.
Resort Details
- Blue MoonGourmet French restaurant with a Caribbean twist.
- El Carey & La TortugaBuffet restaurant with wide variety of specialities and international cuisine.
- IL Mascherati Di VeneziaStylish Italian restaurant with unique décor inspired by the atmosphere of Venice's Carnival.
- MargaritaGourmet French restaurant with a Caribbean twist.
- Mike's CoffeeSpecialty teas, coffees and home-made cakes.
- Route 66À la carte American restaurant decorated in an authentic 1930s style.
- Sensai RestaurantAsian restaurant with night-time show cooking for an entertaining evening. Enjoy the culinary japanese specialties and culture of the region in a Caribbean setting.
- Steak HouseThe chef at this restaurant serves up special and light dishes in pleasant, laid-back surroundings. With views of the hotel plaza and its tropical gardens, it's the ideal place to enjoy a light dish.
- Various Lounges/Bars
- Las Palmeras Swim-up Bar
- El Cocotal Pool Bar
- Over Time Sport Bar
- Wave Disco Bar
- Luna Bar
- La Cana Bar
- Tortuga Carey Bar
- Bar Arenal
- Piano Lounge Bar
- Lobby Bar - Villa MarinaBuffet restaurant on the beach with hot and cold dishes and show cooking.
- 24-hour front desk
- Accessible facilities
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Elevators Not Available
- Exercise gym
- Free parking
- Game room
- Gift/News stand†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports
- Business Services†
- Internet Access†
-
Please contact hotel directly for information regarding pricing and availability.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteActivities can change depending on numbers of children participating.
- Direct access to a beach
- Fitness center on-site
- Hot tubThe resort has 1 outdoor hot tub.
- Motorized Water Sports †- Banana Boat
- Tubio Boat- Aquatic ski
- Fishing - Non-Motorized Water Sports †- Snorkeling
- Kayaking
- Windsurfing - PoolThere are 2 pools on-site. This property has swim-up bars.
- Sauna †
- Spa †
- Steam bath †
- Tennis court
- On-site EntertainmentDominican Roots, Lion King, Azucar, African show, International Show, Chicago and others.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
20815 reviews
-
Jul 07, 2025Okay but wouldn’t come again
Had read mixed reviews so wasn’t sure what to expect. On the surface everything looked great. The hotel grounds are beautiful and the rooms are lovely. Comfortable beds, air conditioning great. The beach was a real disappointment, it didn’t have that wow factor you expect coupled with the seaweed (which stinks) we didn’t spend any time at the beach. Food for me I thought was average in the buffet. What let it down was the meat and fish was all overcooked. Route 66 was absolutely awful. Steakhouse and Japanese were the best. Service we found to be poor unless you were Spanish speaking. Numerous times we sat at the buffet and waited for water/drinks order to be taken and Spanish speaking families walking in and their glasses being filled before they even sat down. We also experienced this on our last night which we had booked the steak restaurant. We waited 20 minutes before managing to get a waiters attention to get some water and place a drinks order yet 2 other Spanish speaking families came in and were served straight away as well as having their food order taken. Waiters had noticed us but chose to ignore, in the end we had to ask one of them to come and take our order. Really poor service. For that we wouldn’t come again and nor would we recommend it. Such a shame as it has potential to be a fantastic hotel.
-
Jul 03, 2025Great Resort
We have had a great experience at this hotel, the rooms are nice size with updated bathrooms, and a nice size balcony outside. The food has been very good in both buffets, however to get the full experience I highly recommend the nice restaurants as they are included and have great food. The pools are both great size and never feel too crowded and we have not struggled to find seating around the pool which can sometimes be a struggle. The swim up bars at both bars are great, Ramon and Wander were two of the best bartenders I’ve ever had and would recommend anyone to speak to them if given the chance. My one complaint with this resort is throughout the day they have staff trying to sell you excursions, spa treatments, or just pop up markets and can be somewhat annoying when trying to get to dinner or just relax at the pool. Other than that this resort has been great and I would recommend it to anyone.
-
Jul 03, 2025Best resort in Punta Cana!
The hotel is beautiful. The food is great. All the workers are great. Barbie is excellent entertainer she did great activities and stretches on the beach. Shaggy was very helpful. It’s a fun environment with lots to do. Must come and visit.
-
Jul 02, 2025
Wonderful stay!
A great resort with such a variety of food, activities and bars! We stayed for 5 nights and this was our first return to the DR in many years. This resort did not disappoint. We enjoyed the choice of a buffet, walk in restaurant or reservations (download the app)! I enjoyed the breakfast buffet the most, crepe station plus a mimosa/bloody mary/tequila sunrise bar…yes please! Food was good with a nice variety. Bars were plentiful from the lobby to the beach. Beer was El Presidente; vodka was either Sky or Stoli since we did not upgrade to Privilege. We didn’t go with white shirt privilege upgrade folks at check in since we just didn’t see the value. No problem finding seats near the pool or on the beach. The towel hut is hidden near the dive shack on the beach. The property is large but there is a trolley that does laps if you don’t want to walk. Checkout Pinky the flamingo in the middle! There was a fair amount of seaweed floating but the crews worked so hard to clean it up. My only area they could improve is to add a barista or two to Mikes Coffee house. Always a 15 person line… Housekeeping was great! We left a tip daily and our mini bar was filled! WiFi was nice and strong. Bored or sunburned? Try the bowling alley or sports bar. I would recommend and also return to this resort.
-
Jul 02, 2025
Book Now!!!!
Excellent hotel! This is my second time staying and I will absolutely be back! Service is amazing and the food is good. 10/10
- AdvisoryThe hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type and the Wholesaler hereby acknowledges this policy.
- Check In: 3:00 PM
- Check Out: 1:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed