General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating732 reviews
Best location for a Margaritaville
We visited the restaurant for lunch. Had the volcano nachos which was so big three of us could not finish it. The drink of choice is always the perfect Margarita. The gift shop was small with very little merchandise. Great ocean front location!
Average place for above average prices
Average hotel experience. Get ready to be "used car dealer" pitched before they give you got to a different desk for your room keys -- for excursions etc. Such an unpleasant way to start a vacation. Food at on site restaurants similar to an average Applebees. 12 oz can of beer is $6. Staff is nice. Amenities are limited. Beach is covered in seaweed which is not their fault but it makes the beach useless. Once you leave the property you are surrounded by poverty.
Clean resort and rooms but had to call several times to restock things in our room since there was not and housekeeping. The kitchen was not very well stocked for cooking meals. Had to pay a lot for taxi’s every time we left the resort which was often since the beach there was bad because of the sea grass and there was only one restaurant on site. Guest services was not very helpful or friendly.
Our getaway was Fantastic
We spent a week at Margaritaville- St. Thomas Jan.2023 and had a wonderful stay. The grounds are beautiful, many pretty vistas to see and especially at the pool up on the hill. Each staff member was lovely and greeted us with a smile, so nice. We especially enjoyed Leo's musicality and charm! Our studio was perfectly suited to our needs, king bed very comfortable. Travis in engineering, helped with our TV remote within 10 mins. Very nice people. Drinks & food were delicious, every time! Thank you very much!!!
We had a beautiful, breathtaking view from our Room in 14408 it’s considered hillside view but, out our balcony was actually an ocean view and we were just steps from the hillside pool/bar! Couldn’t believe we were so fortunate (doing the happy dance)