Located in the heart of the Caribbean, this adults-only resort is a place to dream. All-inclusive luxury in a privileged setting. Superior quality facilities, personalised service, fun activities and magnificent scenery make this resort simply awesome.
With 5 swimming pools, YHI Spa, health club, 5 bars, 13 restaurants and endless details for unique vacations in magnificent natural environment with unique tropical vegetation. At Meliá Punta Cana Beach Resort we take the Caribbean experience to another level.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating3654 reviews
Amazing & Relaxing Trip
Just got back from the Melia Wellness Resort and had such a wonderful time. The atmosphere was truly restoring for the soul. Highly recommend taking advantage of all of the fun activities that are provided for the guests. The food was delicious and each restaurant offers its own unique qualities. Special shout-out to our Butler Jenfry De Jesus who took amazing care of us, truly the best butler I have had in my life. He was so helpful during our trip and made sure all of our questions and concerns were addressed. He also had a few surprises up his sleeve that made our trip extra special. All in all a lovely trip that will always have a special place in my heart!
Brilliant choice of activities
The hotel is palatial in decor. Our suite was on The Level and we were taken by golf cart to this part of the hotel where we were checked in by a concierge and told to pour ourselves drinks from the bar We were shown our suite which was lovely but although they are described as beachside, it is still a good walk and there were no sea views As Level guests we had our own bar, restaurants and lounge areas as well as pool and beach areas The food was a little hit and miss in the a la carte restaurants but certainly a lot better than the 2 buffets which the food was only lukewarm and there was a bit of a slapdash attitude with some of the staff. The house wine would never be accepted in a restuarant that was not all inclusive and the premium bottles for around £50 dollars were only on par with a £7 bottle of supermarket wine. The cocktails were loaded with sugar The great things were The Spa which was stunning and even though the Sauna and Steam were not working when I was there I enjoyed the massage and the pool with rain showers and jets. Also there was a Jacuzzi Lots of lounging areas and every product you would need in the changing room. The activities were amazing as was the evening entertainment. Better than most. Our appointed concierge was José Acosta. He was amazing. We only had to ask and he delivered. O think he is management material. What a lovely young man. Rosslyn, hostess in the Quimera restuarant was delightful too. We had our special waiter who always saved us some sourdough bread. We were sad to leave and enjoyed our stay at this stunning hotel on the most beautiful beach
Lunch at Quimera
Lunch at Quimera , beautiful meal and excellent service especially from Dauny Corporan, friendly and attentive.lunch was beef filet was cooked perfectly and chicken filet in creamy mushroom sauce was very tasty. Wine was filled when required.
Great service !
Jenfry was the best ! No matter what time what our needs were he performed with promptness and professionalism. I can’t see enough good things about him. Victor on the Rooftop Amber was amazing. Between these two gentlemen they made our vacation amazing !
Vacation that Never Lets us Down
This was not our firat time at The Level and it will not be the last time. The resort provides a beautiful landscape with beautiful white sandy beaches, numerous pools and accomodations that provide a comfortable stay. However, the main reason we come back is the service. Alyn serving drinks at the Beach,Miguel at Quimero, Eddy leading the Staff, and our favorite Juan Adbricoles. Juan was our concierge the last two times we booked the resort. He anticipates our every need, whether it be dinner reservations, amenities in the room, or a special celebration when he hears we are celebrating a special occasion. He treats us like royalty and makes all our stresses from home disappear for the time we are there. It os the people that make this resort so special. Being in the customer service industry, I can say Juan is superior and truly goes above and beyond!