Property Location: Located in Mexico City (La Condesa), Maria Condesa - In Mexico City (La Condesa) is within a 10-minute walk of Mexico Park and Spain Park. This 4-star aparthotel is 0.7 mi (1.1 km) from Edificio Tehuacán and 0.7 mi (1.1 km) from Edificio Basurto.
Rooms: Make yourself at home in one of the 16 air-conditioned rooms featuring iPod docking stations and free minibar items. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Amenities: Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services.
Dining: Satisfy your appetite for lunch or dinner at Maria Condesa, a bar/lounge which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served on weekdays from 7:30 AM to 11:30 AM and on weekends from 7:30 AM to 11:30 AM.
Business, Other Amenities: Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
General Policies & Fine Print
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedBe prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Know before you go: Guests under 18 years old are not permitted at this adults-only property. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Mandatory Fees: You'll be asked to pay the following charges at the property: Deposit: USD 100.00 per night We have included all charges provided to us by the property.
Optional Fees: Airport shuttle fee: USD 53 per vehicle (roundtrip, maximum occupancy 4) Pet deposit: USD 100.00 per stay Pet fee: USD 25 per pet, per nightService animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Customer Ratings & Reviews
TripAdvisor Traveler Rating499 reviews
A Perfect Spot To Stay In Condesa
We were very happy with our time at this hotel—the staff were warm and welcoming and went out of their way to ensure our comfort. Maurice at the front desk was extremely helpful when we were trying to get tix to the Frida Kahlo museum (we didn’t realize you needed to book online in advance)! Our room was spacious and our bed was very comfortable (nice linens). The locale cannot be beat: tons of cafes and restaurants everywhere and a nice walk to the city’s major museums.
Great customer service. The room was spacious and had everything we needed. The location is great. We felt very safe. It is noisy at night, but it didn’t bother us at all. The hot water went out for about 30 minutes one morning, but was fixed. Another morning our lights went out but that was also fixed. Our bathroom was huge and I loved that. Plenty of counter space. Our room was clean. They also provide pick up/drop off airport drivers. Our drivers were very friendly.
This was my second time staying here and it was very different from the first. I think you can tell the quality of a place by how they handle problems. When I was settling in for the night I noticed that the air conditioner wasn't cooling the room. The fan was working but not the cooling. Someone came up from the front desk, checked it and said that she couldn't do anything about it. I asked to change rooms but they said that wasn't possible. Unfortunately for me I can't sleep in a warm room and spent a very sleepless night at the hotel. In the morning I was checking out and told the person at the desk about my bad experience. I suggested that since I was paying for a room with air conditioning and didn't get it, it would be a nice gesture if they would refund my part of my fee. They said they would have to check with the manager who wasn't in. I later received an email saying that they had asked accounting who had refused to give me any kind of compensation. That was disappointing. I sure didn't feel like they cared about me or my experience at the hotel. So, if you want a place where you have guaranteed air conditioning and someone who will make an effort to help you solve a problem when they fall short on delivering a good experience, try somewhere else. I know I won't be back.
We stayed 4 nights in July and nothing but nice things to stay. Great location, free breakfast, free mini fridge(stocked daily), friendly staff, clean rooms and great shower. Really enjoyed our stay and would highly recommend.
EXTREMELY Disappointing on every level except location
noisy, not maintained well.. thin towels.. mirrors worn.. unappetizing breakfast AND on top of it all, when we checked out, we were told to wait till they checked our room.. I have travelled the world and stayed in 5 star hotels, and just came from the Rosewood in San Miguel ( I actually chose this hotel based on reviews/location and wanted to ry a new area in MC..why I ask myself?? loved my hotel in Polanco).. Anyway, this was insulting to begin with..they wouldn't release my $1000 Mx pesos..what would anyone want from the room. Now, the night before I noticed and told my husband the shower mat was missing and we were short a washcloth..but who cared. I was leaving the next day and whatever.. Oh. not here.. They thought we stole it!!! We told them to check out baggage and ourselves.. My husband went to check the room with the concierge.. and of course the room had been cleaned of the towels so who really took the towels... perhaps the housekeeper the day before ?? Regardless,, a guest should not be treated like a criminal... They finally released our deposit after they conversed with their manager..but the experience left a very awful taste in my mouth.. I DO NOT RECOMMEND STAYING HERE...