Blending contemporary architecture with sophisticated accommodations, this premiere hotel provides the perfect vacation getaway for active couples and luxury seekers alike. Enjoy refreshing swims in the unique pools, an extensive, first-class spa facility, gourmet restaurants, superior amenities and stylish guest rooms include inspired amenities including Egyptian cotton sheets, flat-screen TVs, aromatherapy and pillow menus, Molton Brown amenities and private balconies with beautiful views. Next, spice up the night at the hotel’s fun-filled selection of bars, including a luxurious seaside lounge equipped with plush beds and stylish chaise lounges.


Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2004
Last Renovation: 2007
Accessible rooms: 12
Floors: 9
Total rooms: 371


Resort Details


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Hotel Advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 15931 reviews
  • 5.0 star tripadvisor rating
    Live Aqua Review from August 2023

    We joke about calling Live Aqua, Love Aqua instead because we enjoyed the stay so much. We were there from 8/21/23-8/25/23 and the resort was really light on compacity. We never fought for space at the beach or at the pools. There were plenty of employees around to help with anything we needed. We did spoil ourselves and chose to have butler service and they were exceptional. We will definitely look for a Live Aqua for future travel.

    Aug 28, 2023
  • 4.0 star tripadvisor rating
    Mexico, specifically Cancun, Doesn’t Get the Credit It Deserves

    First time to Mexico and was a great experience! This all-inclusive is awesome if you like low key grownup vibes. Checkin was easy. Staff on hand, everywhere, to accommodate you.(the friendliest ever) The various restaurants gave you the ability to choose, almost, everyday what kind of food you’d like. **our fav, the seafood corner** Met some great people and hung out at the bars down the way (Abelongo and La Vaquita). There’s a high-end fashion mall across the street if that’s your jam. To tour the “7” stretch of resorts, shopping, etc., hop on either the bus 1 or 2. (about $1 us) *You’ll need to hold on tight as the bus speeds like no other.* When you want off go to the front and let the driver know. To catch the bus back to your resort you’ll need to cross to the other side of the road, traveling the opposite direction and, look again for bus 1 or 2. Last but not least- the pool options are phenomenal. The cabana staff went above and beyond. Make sure to take care of your cabana person as they’ll make sure to take care of you. Our favorite, Eduoardo, was the absolute best. Look for him! Such a humble kind human. (Pictured below) We will definitely come back! ~ the only real negative are the drinks are watered down. If you drink beer it’s better.~

    Aug 27, 2023
  • 5.0 star tripadvisor rating
    Exceptional experience

    Amazing experience! Great customer service, clean resort and delicious food. I have celiac disease and there were many safe options for me. Butlers Rodrigo and Maggie were the best! They were very attentive and friendly.

    Aug 27, 2023
  • 5.0 star tripadvisor rating
    Near Perfect Five Star All-Inclusive Beach Resort in Cancun

    We booked an Aqua Suite which includes a Butler to assist with reservations, a Lounge with snacks and drinks, and a Cabana by the pool or beach. Food: The food was actually quite good. We are from New Orleans so we have high standards for food quality. Breakfast was buffet style but very good. Lunch was at several outdoor grill stations where hamburgers, hot dogs, nachos, grilled meats (Chorizo, pork chops, and chicken were available all afternoon. Dinner was at several restaurants. We tried MB (OK, not great), the italian restaurant (excellent) and room service (excellent). Beach and pool: Excellent Activities: We did water aerobics but they also had nighttime Karaoke. Could have more pool activities. Service: Exceptional. I have rarely experienced such excellent service throughout the resort. Cleanliness: Exceptional. Never seen a cleaner hotel. Negatives: The only negative we can think of is the wine. We are wine lovers and the house wines are marginal at best. The bottle prices throughout the resort are 10x what we pay in the US, even for Mexican and South American wines. We went .3mi south of the resort to a wine store to satisfy this need. My suggestion is that the resort should stock some god inexpensive Mexican wines ($8-15 per bottle) to serve or sell to their guests at a reasonable price. We loved the place and will definitely return. If we have to bring some of our own wine, it is still well worth it!

    Aug 27, 2023
  • 5.0 star tripadvisor rating
    Great mini vacation

    One of the best all inclusive we have been to. Overall, everyone was nice, no one bothered you juts wanted to help you if needed. Food was great and showers were hot and great pressure! (You don't get that many many all inclusives). Wish the pool water wasn't lukewarm at times and better nightlife but overall loved it!

    Aug 26, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319