Blending contemporary architecture with sophisticated accommodations, this premiere hotel provides the perfect vacation getaway for active couples and luxury seekers alike. Enjoy refreshing swims in the unique pools, an extensive, first-class spa facility, gourmet restaurants, superior amenities and stylish guest rooms include inspired amenities including Egyptian cotton sheets, flat-screen TVs, aromatherapy and pillow menus, Molton Brown amenities and private balconies with beautiful views. Next, spice up the night at the hotel’s fun-filled selection of bars, including a luxurious seaside lounge equipped with plush beds and stylish chaise lounges.


Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2004
Last Renovation: 2007
Accessible rooms: 12
Floors: 9
Total rooms: 371


Resort Details


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Hotel Advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 15644 reviews
  • 5.0 star tripadvisor rating
    Live Aqua

    My husband and I just returned from Live Aqua Cancun after 10 fabulous days. It was our first vacation since Covid and I recently have had health issues. So we decided to go somewhere we had travelled previously, Live Aqua Cancun. Although 4 years have passed since our last visit it felt like going home. We were so excited to see many of the same faces still working there. That tells you a lot about a company when the turnover is low. The resort has made some updates since our last visit. Our room was amazing, everything controlled from beside your bed. Great way to wake up with one button and the ocean appears. My husband likes to sleep in a cold room and the AC was great. The Aqua Lounge has a new look with a great bar addition. I do miss the long seat they had in front of the window, however the new chairs are super comfy. My man Daniel is still there in the morning for a great cappuccino and a warm hug. There are plenty of options for breakfast, lunch and dinner and with QR codes you can get every menu and activity right on your phone. We loved the breakfast addition to the Azure restaurant the food was amazing, best eggs Benedict. We hit all the restaurants except the newest, Carnivore. It is not included in the all inclusive package but it looks very cool. Even with 10 days we ran out of time, we will definitely get there. We were able to meet some of the chefs thanks to Chef Ernesto: Chef Alvaro at Azure Chef Omar at MB Chef Mischely at Varuna Chef Rodrigo at Hidden Garden What amazing meals they created. The attention to detail and obvious care they put into each presentation was something you won’t see at other resorts. It was also fun to have some friendly competitions between the chefs. Big thank you to Susana the manager at Azure and Isaac the manager at Hidden Garden, they do move around to other restaurants to cover off so I hope I got those right. What we loved the first time at Live Aqua was how all the servers and staff are so helpful, friendly and some are truly hilarious. It was fantastic to catch up with Johnny, Constantino, David G, Ale, Marisol, Monica, Aminael and John by the pool. Also servers Mauricio, David, Marco, Dorcas, Roy and Eduardo. We made new friends with Eden, Gustavo and Luisa. Some reviews say there is no nightly entertainment, however we had a great time each night at the Aka bar. Hector, Andres and The Body were fantastic bartenders and Karen our server was great. From Tango dancers to Music Trivia there was something for everyone. If your looking for a bar party atmosphere there are plenty in the area you can taxi to. I cannot say enough about the staff they are truly compassionate and dedicated to you having a wonderful experience. Rodrigo (Ricky Rodrigo) our butler was fantastic and ensured we had everything we needed, even after he was offsite. I could name so many that positively impacted our stay. Special thank you to Alfredo. Also huge thanks to Eliud, Graciel and Ashley in helping facilitate some of my medical needs and touching base to see if I needed anything. Your support truly allowed us to finally relax after a very hard year. If your looking to relax and be pampered Live Aqua Cancun is definitely the resort you want. I suggest upgrading to include the Aqua Lounge and butler service both are worth it. I’m an early riser and just like a small bite in the AM. The Aqua Lounge is great for that. Then we pop back in for drinks before dinner. Having the butler was great tor the nights we wanted room service. We would just text him our order and what time we wanted it, done. Can’t wait until we book again.

    Mar 29, 2023
  • 5.0 star tripadvisor rating
    Best Vacation Yet

    I took a trip with my son to our first adult all inclusive and first time to Mexico. We loved it. The extra cost was well worth it and wasn't disappointed at all. The food at all the restaurants is fantastic. The staff is so friendly and helpful. Didn't want to leave. I would definitely come back again.

    Mar 29, 2023
  • 5.0 star tripadvisor rating
    Beautiful and clean

    Beautiful and very laid back vibe at this resort. The beach was great and the pool area was beautiful and the bathrooms were clean and dry throughout the day! Miguel our server by the pool was a delight and really made us feel special. Karaoke at night was fun. Most of the activities are low key; exactly what our girls trip was looking for! Definitely book this place!

    Mar 29, 2023
  • 5.0 star tripadvisor rating
    Oceanside heaven!

    We love to leave everything behind for a trip to Live Aqua Cancun. A beautiful resort for adults in a peaceful setting with attentive staff and wonderful amenities. As a tpur guide, I would recommend LA to anyone who inquires about the go to resort for adults in Cancun. Visit Cesar at MB for a terrific meal and Mare for resort advice!

    Mar 28, 2023
  • 5.0 star tripadvisor rating

    Their sushi is incredible! We had it every night we were there!! All their chefs were amazing; we had Chef Carlos Gonzalez, Chef Leceiro, Chef Maritza & Chef Maira & they were all the best!! 😊 all of the rolls we got were perfect!

    Mar 28, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319