Resort Details
- 24-hour front desk
- ATM/Cash machine†
- Babysitting†
- Barbeque grills
- Bell staff/porter
- Child programs†
- Complimentary breakfast
- Concierge desk
- Conference facilities
- Dry cleaning†
- 24-hour front desk
- ATM/Cash machine†
- Babysitting†
- Barbeque grills
- Bell staff/porter
- Child programs†
- Complimentary breakfast
- Concierge desk
- Conference facilities
- Dry cleaning†
- Exercise gym†
- Free parking
- Gift/News stand
- Hairdresser/barber
- Multilingual staff
- Nightclub
- Business Center
† Fees may apply
- GeneralWelcome Party:
This special party takes place every week inside the complex with a gala dinner buffet, international drinks, live band and dancers, spectacular fireworks show, weather permitting. Day of week of the party is subject to change.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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My stay
Very enjoyable stay 1 more ck on my bucket list, thank you Ashley from Guest services for everything.............................................................................................y ...........................
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Who's Bitchin?
Is this a five star hotel? No. Is it value for the money and an amazing experience? Absolutely. Staff are amazing, from the entertainment to the groundskeepers. Food was very good, if you went hungry it was your own fault. Not really a beach destination but the pools and relaxation alternatives (ying yang spa) outweigh the beach. Able to use the 2 other sister hotels (Confresi, Presidential Suites) amenities as well. Shops, casino, golf, shows all available within a 10 minute walk. Shuttle bus available to travel between resorts to find your perfect day. If you don't enjoy this resort you are either a Karen or have to give your head a shake or balls a tug. Will you find something wrong? Yeah, if you look for it. So the water pressure wasn't strong enough in the shower or there was too many seeds in your watermelon at breakfast. Disclaimer - Not a starstruck first timer DR traveller.
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AMAZING SPA SERVICE
AMAZING SPA SERVICE This was one of the best massages I've had, if not the best. I would highly recommend Suna. She provided a 90 min. deep tissue massage and stone treatment. The pressure of the massage and her magical hands were spectacular. She concentrated on finding all of my areas that needed attention. She provided some reflexology on my feet and improved the neuropathy in my toes! Then she gracefully moved to the hot stones. FABULOUS. We are here for another week and I'm getting another massage! Thank you for helping me!!!!
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Absolutely amazing massage!
Absolutely amazing! This was absolutely the best massage I have ever had, and I get multiple massages per month. I am at a loss for words. I had gone to the Yin Yang spa today and had an appointment with Paola. I asked her to give me the best massage I could ever have, and that is exactly what she did. Paola is extremely professional and unlike any massage therapist you will ever have. She is truly an artist in her craft. My 2 hour massage started out by a medium to deep muscle massage, followed by a hot stone massage. Next, she introduced a medium to firm cranium massage that I wasn’t expecting, but overwhelmed with delight. It felt amazing. Next, she did a reflexology massage of my hands and feet to truly decompress all of the stress and aches in my body. Absolutely incredible. After that, she wrapped me in a full size body heating bag for about half an hour and turned up the heat. Very different, very good. Next, she did a light to medium cranial massage that felt so amazing and relaxing, I wished it would never end. I am an extremely difficult person to please and satisfy, therefore I feel like I needed to write this review because it is extremely rare for someone to meet my extremely high level of expectation. Not only did she meet and exceed them, she set the bar so high that everyone else will judged by her standards of excellence. If you ever have the opportunity to get a massage from Paola at the Yin Yang spa in Puerto Plata, do not pass up the opportunity , it is life changing and you will never have an experience like this anywhere in the world. Thank you so much for the very best massage I have ever had in my life. If you are reading this review , you know it will be very difficult to get an appointment with Paola after people read this review. My suggestion is make the appointment as soon as as you can, and make sure you get an appointment with her no matter what how long it takes, or how difficult it is. You won’t be sorry.
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It is cheap for a reason. Rooms are filthy No hot water entire trip.
Do not stay here. This is the lowest level any a timeshare property with many room types. The Tropical is very outdated and dirty. During the day you are harassed to buy cigars, spa visits, excursions, pictures and take the tour (timeshare presentation). They call the room at 8am on first morning and present themselves as your concierge but they are salesmen. They stand outside of the breakfast restaurant every day so you can’t avoid them. There is no hot water on property. Shower sink or even at the spa. The spa and spa pool area are nice but they don’t give you slippers and if you need to shower before or after, there is no hot water. Even during my facial they use cold wet towels. Speaking of towels, I have never seen such thin scratch towels in a hotel. It was unbelievable. The pool towels are much better so bring clean ones back to your room. Better yet please don’t stay here and spare yourself the disgust.
- AdvisoryThese rates are only valid for clients originating from the United States. These rates are NOT valid for citizens of the Dominican Republic.
- General Policies:
Check-in Policy -Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy -Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy -This hotel cannot guarantee a spring-break-free environment.
Transfer Policy -A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information -Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.