General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Resort Fee – A mandatory hotel-imposed daily fee is charged and collected by the hotel either at check-in or check-out.
Resort Fee Inclusions:
•Chilled water in the lobby
•Daily local newspaper available in the lobby
•In-room coffee with two Keurig coffee pods replenished daily
•Two bottles of water in-room on arrival
•Local and toll-free calls
•Outdoor yoga classes on Tuesdays, Fridays, and Sundays at 8:30am
•Self and valet parking
•Use of beach towels and chairs
•Wi-fi access in-room and throughout the hotel
The above list may not be comprehensive and is subject to change at any time. The hotel can provide current fee and inclusions when you check-in.
Hospitality Fee subject to increase or change at any time.
Customer Ratings & Reviews
TripAdvisor Traveler Rating1705 reviews
Nice place to stay.
Staff were very nice and professional. My only complaint would be the bathroom in my room, which was small, but that's no big deal. All in all, I would stay there again without hesitation. Had a good time and was treated very well.
Kauai Shores- Aug 2023
GREAT LOCATION! A nice clean, cool little “vintage” hotel!The restaurant offered a great menu. The front office staff were always eager to help you. I wish there was frisky brewed coffee in the lobby. Rooms were cleaned daily and restocked. Walking distance to shops, market, etc. parking can be a nightmare but if you can’t find a spot they offer free valet. Older resort but kept nice, no elevators to second story. we did see a cockroach on the staircase. But no signs of them anywhere else. The hotel restaurant Lava Lava was nice BUT needs to work on customer service. The waitresses never checked on us after received food and it took about 15 min before she came to our table. Overall 7.5/10. Kauai Shores LOCATION, LOCATION. LOCaTION!!
Beware - building work in progress
This is not a bad hotel, and staff are friendly, but there is one whole block out for renovation and if you have booked a kitchenette room, YOU WILL NOT GET IT. We were informed a week beforehand that our room selection had been changed to a standard pool view room as all the kitchenette rooms are under renovation. Also the 2nd pool by the work is closed as it is being used as a storage area for new furniture. We had a wonderful view of all the builders coming and going from the rooms, not exactly a perfect stay. Parking a issue as some of the car park was used for storage containers, so the only option was valet parking were cars were double stacked to accommodate everyone. My advice if you are staying within the next couple of months, check what you are expecting, especially if you need a kitchenette.
Perfection on the east side
We love Kauai Shores. This is the second time I've chosen to stay with them for a few nights of our trip to Kauai. The atmosphere and ambiance is a perfect welcome to the island. Live music, a delicious restaurant on the beach, comfy lounge chairs overlooking the ocean and friendly staff make you feel immediately relaxed and at peace. The rooms are clean and the common areas are alway tidy. Make sure to take advantage of the free beach cruisers to explore Kapaa and ride along the beautiful coastal bike trail. This place is perfection and I hope it never changes. I've stayed with my husband and on a separate girls trip. Everyone has loved it. Thank you for another wonderful stay!
Excellent and comfortable hotel
Kaua’i Shores hotel is located at a very convenient location with less than 10min from the airport, within walking distance of ABC store and multiple smaller boutiques and restaurants. The hotel has been recently updated, giving it that resort feeling with a pool, hot tub, bikes, lawn games, complementary pool/beach towels and a restaurant on site. The hotel has complementary valet parking, which makes it a very convenient experience. The front desk is open 24/7 and has a small marketplace selling necessities and souvenirs, as well as Hawaiian resort wear. The hotel property is a beachfront property. Although it’s not life guarded, it does have a nearby area that’s protected from the surf and excellent for children and weaker swimmers. You can see the sunrise above the Pacific Ocean and the skies are dark enough at night to see the Milky Way from the lounge chairs on the beach. The hotel rooms come with a balcony or a patio and are cleaned and stocked regularly. Overall, the property is very well landscaped, has that resort feel and comfort, all for a mid-range price.