Located in one of the most iconic buildings on the West Coast — the Wilshire Grand — InterContinental Los Angeles Downtown is known for its world-class dining, sublime rooms, and architectural mastery. Arrive through our 70th floor Sky Lobby for breathtaking views of downtown Los Angeles and the Pacific Ocean. Sip crafted cocktails at our rooftop bar and enjoy our proximity to The Grammy Museum, Walt Disney Concert Hall, The Broad Museum, and Universal Studios.

Property Information

Year Built: 2017
Accessible rooms: 29
Double bedrooms: 415
Floors: 73
Nonsmoking rooms: 889
Single-bedded accommodations: 474
Suites: 149
Total rooms: 889

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Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 1098 reviews
  • 3.0 star tripadvisor rating
    Not the best choice for family

    We stayed with two children. The hotel has some advantages, but there are many disadvantages. 1. A huge downside is the excessive number of staff members. It's impossible to go anywhere without being checked in or signed up. This is very annoying. Want to go to the gym? Sign up. Want to go to the pool? Sign up. Children under 16 aren't allowed in the gym? What? Seriously? In any other gym, children can work out from the age of 12. Where are we supposed to leave the children so we can go to the gym? This is unpleasant! Want to go to the pool with your own water? No! First, open the bottle so a specially trained person can check it to ensure you’re not bringing in alcohol! Unpleasant! 2. The staff at the reception desk don't explain or offer anything. You have to find out about breakfast locations on your own. 3. The pool is small (it looks much larger in the photos), cold, and there are very few loungers. To be precise, there are loungers, but you have to pay for them! 4. The elevator system is stupid. To get to the pool, you first have to go from your room to the 70th floor (reception), change elevators, and then go down to the pool. It would be much more logical to set up the elevators so you can go directly from your room to the pool. But this is a minor inconvenience. 5. Toilet paper. I've never encountered such horrible, hard, and extremely cheap paper in any hotel. Even public restrooms have better paper. Remove a couple of unnecessary security guards from the pool area and provide proper toilet paper in a 4-star hotel! 6. Very expensive breakfasts, with the same price for everyone, regardless of whether it's for a child or an adult. Where's the logic? My child will eat at most one croissant, why should I pay $50 for that? 7. Expensive parking at $70. 8. No drinking water on the floors. 9. Paid food in the fridge and on the table. You can't touch it; it has sensors and you'll be charged immediately. 10. A high deposit of $150 per day. Advantages: 1. Great view from the window. 2. Clean and comfortable room. 3. Quick check-in and check-out. 4. Good cleaning service. 5. Coffee maker in the room with coffee and tea. 6. Great Jim with sauna

    May 27, 2024
  • 3.0 star tripadvisor rating
    Nightmare

    I had high hopes when checking in at The Intercontinental Hotel, but I was horrified at how sticky the bathroom floor was in our room!! I would have made a complaint if I had stayed another night. Pls check with your cleaning staff on how they do their work. The bathroom is a place where you expect impeccable cleanliness!!

    May 18, 2024
  • 5.0 star tripadvisor rating
    The BEST Hotel in downtown LA !!!!

    Intercontinental Downtown LA, is an EXCELLENT property !!! Beautiful accommodations , stunning 360 degree LA views line the lobby floor , rooftop bar delicious food , amazing pool with pool/ bar Resturant and most importantly incredible customer service & top notch security which you need in a city/downtown property !!! Pleasantly surprised as the entire stay exceeded my expectations. Doubtful you will find a better place to stay in downtown LA !

    May 11, 2024
  • 3.0 star tripadvisor rating
    Pretty good inside albeit the filthy neighbourhood downtown

    Rooms were modern and comfortable. Air/heat fan noise was minimal. Standard long desk and also a smaller round table. Two chairs for guests which was rather considerate. Rooms face either southwest or northeast. Views aren't anything special but that's due to LA's skyline. If on the southwest side you can hear the dull roar of cars on the highway below all day. Bathroom was spacious. Toilet has a door to separate it. Shower water heated quickly but didn't have much pressure. Toiletries were the Byredo Bal D'Afrique brand which were fine, though the body lotion smelled like cigarettes. No free bottled water provided. Mini fridge was filled with mini bar items that were pressure sensitive, meaning really there's no fridge available to use. Nespresso machine and Lavazza pods in the room. Onsite breakfast restaurant and lobby cafe were very expensive. I'd rather go to Denny's or IHOP down the street, but then I had to walk past the questionable people loitering on the streets. Downtown neighbourhood generally didn't feel safe outside of regular business hours. Many homeless and people talking to themselves in the area. A lot of quick service restaurants within a 15 minute walk radius. Metro subway a 5 minute walk away, though the subway didn't feel safe either.

    May 11, 2024
  • 5.0 star tripadvisor rating
    Great check in/out process!!

    I've never been to this hotel before. Wow, the service I received during check in, was amazing and the gentleman's name tag said 'Rick'. I was there with my hubby for our anniversary. We were not sure about the local restaurants so that guy who helped us at check in suggested we check out Per L'Ora. He also gave us an extended checkout and we purchased Club Lounge access which was NICE, since it was our anniversary. We usually don't venture out of So. County, but we wanted to check DTLA. My husband is from the Orient and is partcukate where we stay & dine. Now he wants to come back on next yrs anniversary and dine at the same place, hopelly same room and Rick is there to help us! We appreciate the patience he gave us as my Husband speaks very little English. At times we experience impatient people who aren't diplomatic, and brush us thru check in/out processes. We look forward to our next stay celebrating another special occasion!

    May 08, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319