General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating1300 reviews
Amazing and Breathtaking
This place is gorgeous ! They take care of the property and their guests . You don’t need to leave the hotel. The food choices, entertainment, and all the pools are enough. I will be returning and referring my friends .
Been to many 20 plus mexico trips this was as nice a resort food service .. beach front is fine not amazing but the resort is a 10 // Overall excellent restaurants theater grounds. I recommend paying for the preferred club and rooftop
Had such a lovely time here, tried different beautiful restaurants every night. The staff are friendly and attentive. Different shows in the theater every night and ending it at the gypsy club. Love the pool games and activities, be it aqua yoga, aqua aerobics, volleyball or basketball, massive shout out to Alana, Daniela, Fernando and Sergio for making it so much fun!
Not worth your money
This is an average resort at best. It’s a shame because the grounds are beautiful, but Secrets Moxché falls short for the price you pay. Especially if you pay for the preferred club. There is nothing preferred about it. It’s a waste of your money. As for the food I had to pay $90 for a steak and $60 extra to get a good meal. I already wasted a weeks worth of time at this resort and don’t want to waste more by writing this review. So in short, I totally agree with everyone that has complained on their review about their problems. Buyer beware!
Beautiful Grounds Well Kept , Service makes up for mishaps and underwhelming beach Silly Rules at restaurants no reservations which cause long wait times .. We appreciate the hard workers who try thier best to be accommodating!