Iberostar Waves Paraiso del Mar is a family hotel located in Playa Paraíso, between Playa del Carmen and Puerto Morelos, along Mexico's beautiful Mayan Riviera. With its grand, impressive Mexican decor, this luxurious Colonial-style resort will leave you in awe as soon as you step in to the reception area. The hotel’s complimentary shuttle makes it easy for guests to travel throughout the resort, it runs on a regular basis.

{{title}}

Resort Details

Amenities

Show More

Activities

Show More

Hotel Advisories

Advisory SPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions: · The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in. · In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Advisory Room reservation required, Dinner Reservations allowed up to 7 days before check in.
Advisory The state of Quintana Roo will be charging a sanitation tax of 32.57 MXN (approx. $2.50 USD) Eco tax, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 13
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.    

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 7939 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing resort

    Amazing and stunning resort! The food, the wildlife, the beach, this resort has it all! Our concierge JAY from the club was amazing! So helpful in getting us reservations and showing us around! Super friendly! The staff here is great always smiling and friendly. My favourite restaurant so far is the Japanese and Mexican! The tacos at the beach wowsa so yummy! You have to get to the beach early if you want to get a spot it fills up fast!

    Jan 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A disfrutar

    The pool party was absolutely incredible! I had such a fantastic time splashing around with everyone. The atmosphere was electric, and the whole experience was so much fun. I'm already looking forward to the next pool party, but I'm also incredibly excited to experience the foam party organized by the entertainment team. I've heard amazing things about their past events – they always come up with the most creative and engaging activities. I can only imagine how much fun the foam party will be. I'm sure it will be a wild and unforgettable experience. I'm particularly excited about the energy that the entertainment team brings to their events. They always know how to get the crowd pumped up and create a truly memorable atmosphere.

    Jan 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    First time was the best time

    This is my first time at an Iberostar and it blew me away. The resort is vast with a lot of natural bush and trees. It really feels like you’re staying in the trees. The staff is very friendly and very accommodating. They are also not pressuring at all, if you want a drink or not, they completely respect that, which is very cool. Hector specifically got me on stage for a competition and it turned out to be so much fun. When you get to this resort, I highly encourage you to take part in all the activities!

    Jan 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Entertainment Team!

    Hector on the entertainment was the absolute blast, he truly made such an effort to help us around the resort and include us in all the events. Such an amazing and hard worker, he is a star in the making! If you visit, made sure to find Hector to make your trip all more memorable!

    Jan 10, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    So very disappointing

    We are at Del Mar now, staying for 3 weeks. This is our 10th visit here in the last 11 years. It is sad to see how the place has declined. Any of you who were here 8 to 10 years ago remember the awesome evening shows. They no longer invest in that area. There are not many good shows any more. Even the ones you have to pay extra for do not compare to shows of the past. But even worse than that, they no longer take reservations for most of the à la carte restaurants. They will only receive reservations for the Japanese and Brazilian restaurants. We knew that before we came this time and were wondering how it would go. It is terrible. We tried two different ones tonight, and both were from 1 hour to 1.5 hours hours wait. We went to the buffet instead. How do those with children plan our evening when we don’t know when we will be able to have dinner? It’s not fair. It makes no sense whatsoever. If they don’t go back to the old reservation system, this could be our last visit here. Iberostar is sure to lose repeat customers over this mistake. P.S. we tried to reserve the Japanese restaurant as soon as we arrived and there is no availablity for any days.

    Jan 08, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319