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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Fun time at Iberostar
The service was very great! Everyone was so helpful and accommodating to our group. The beach was beautiful and we enjoyed the buffet as well. They also are kid friendly and a great vacation pick! I highly recommend.
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Quetzal stay!
I Have been at the Quetzel for 2 days and have really enjoyed our time. The food has been good, lots of activities at the pool! The pool is beautiful, and I had a very nice massage in the jungle. I do wish there were more activities at night, but have largely enjoyed my stay!
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Vacation
Very enjoyable, very hospitable staff, the rooms can have some remodeling but overall very nice. Food is great and the beach is beautiful as well. Great activity, and the jungle inside the hotel is amazing
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Hard to fault!
Great food, loads of choice and super quality. Gluten free and lactose free options. The buffet is kept fresh, changing it regularly. The beachfront location was lovely. We came at high season and always got a spot where we wanted to be. The hotel is really clean and the staff are friendly and helpful. I would come back.
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vacation in iberostar tucan first time in mexico
The hotel was really excellent. People are really nice, the animation team was very funny and we had a great time. The food was not the best, but there is something for everyone available. Rooms are very clean. The hotel is definitely one to recommend!