Resort Details
- Aunt Ruby
Steakhouse
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Back RiverTheater Bar
- Blue MoonMusic Bar
- CalabashGourmet
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel. - FlamesCigar Bar
- MandevilleLobby Bar
- Mango WalkDiscotheque Bar
- Mare Nostrum
Mediterranean
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Maria Bonita
Mexican
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Miranda HillBuffet
- Sunset BaySwim Up Bar
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Children programs
- Complimentary wireless internet
- Concierge desk
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Children programs
- Complimentary wireless internet
- Concierge desk
- Disco
- Elevators
- Exercise gym
- Golf, Offsite†
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Safe deposit box
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Beach
- Children's pool
- Children's program, onsiteSTAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.· Record short films, become a journalist, publicist or the stars of an improvised video.· Discover the inner artist by working with clay.· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.· Learn how to get a hard-boiled egg into a bottle or experiment with colors.· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nightsWhat's New!Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show - Direct access to a beach
- Fitness center on-site
- GeneralOther activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, billiards, bocce, gymnastics and table tennis.
- Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water Sports
Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic, and snorkeling.
- Pool
Six pools including 3 outdoor, lazy river and kids splash park. This property features swim-up bars.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Teen programs †- Teens disco- Eagle Star camp - 13-17 years old
- Tennis court
- Golf location (onsite/nearby) †
18 Holes, Caddy Required
- On-Site EntertainmentNightly entertainment including live music, weekly theme nights, shows, dance performances, discos and bars
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7206 reviews
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May 22, 2025Pros
My stay at iberostar with my husband was amazing. The staff went out of there way to make us feel welcomed and made sure we were well tKen care of. Some of the staff that made a lasting impression and made out trip extra special was : Kaydian- She is a supervisor in the buffet and she was wonderful. Whatever small problem we had she made sure it was handled. Iberostar is lucky to have her. Simone - She is another supervisor in the buffet and what drew me to her was that she always had a smile on her face which was refreshing. She knew when I was looking for something and would find it for me before I asked. We encountered other waiters and waitress that were great but Stephanie was amazing she remembered my husband likes ice in his apple juice and even when we were not seated in her section she would always come over and say hello. Tashae with the cute blue bows in her hair,she always got us seated right away and made sure we were happy. We went to the steakhouse twice and the wait staff there was great also but chef Randy was awesome. He came to our table personally to make sure we enjoyed our meal, now that's service. Lastly, when we arrived we met Shonyae who was our concierge she was so much fun, pleasant and made sure we were happy. Iberostar was a great choice and I definitely would stay again.
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May 22, 2025
How I felt
First to checking into the hotel was easy the lady's were on point and also the gentleman 👌 They promise a room upgrade which was also Done even before the estimate time that was given. They called to make sure that we were notified of the room change and that it was ready, however, when it comes to having breakfast lunch. And dinner, I could tell the Ladies were not on point. The male servers was way better. They pay more attention as for the ladies. They select the tables that they visit the most even when we tip the most if it was not for. The supervisors on duty, my table wouldn't be served. Because the supervisor and duty she had to serve us her self eventhough We were given our own waitress. I do hope that you keep these particular workers there because they know what it takes to provide good customer Service unlike for the ladies. Who are assigned to us? They had no smiles on their face. But the supervisor and the lady that walks around the Lunch room. They were so polite. They check on us so often. Even when we never needed it, they always make sure our glasses were filled with water. And we get the drink that we need. These 2 specific ladies they were not assigned to us. They make sure that we were taking care of. And that's (mis kadian) and (mis Simone)and because of these two ladies 🚺 😍 💖 we all Decided that we will definitely come back.But I strongly think that you guys should look at how thy treat ur guest and that's why we didn't buy Into the time shear but we are coming back in July and because of these two ladies who had proved that excellent service 😉 we will definitely buy into the time shear
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May 15, 2025Very helpful
Jothon salmon was very helpful in assisting us with information .. very polite !! We were very pleased with the service and he went out of his way !Trevaughn the bellhop was very helful he was very attentive big thanks to them………The property is also beautiful and well kept.
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May 14, 2025
Amazing
Great place, amazing service, definitely recommend it. Very nice workers and quick and fast service. Everything in the buffet is amazing as-well as the other restaurants. This trip is a must come for any family or even alone. Coming back next year for sure.
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May 12, 2025Honest Review – Great Weather, But Major Disappointments
We’ve been to Jamaica before, and we know what to expect—but this time around, there were two major letdowns that really affected our trip: the food and the beach. Let’s start with the buffet. For 5 out of 7 days, the food was clearly reheated and repurposed from previous meals. Some dishes seemed to have been transformed two or even three times. That’s not just lazy—it’s potentially harmful for guests with histamine sensitivity or gut issues. Instead of recycling old food, how about cooking smaller, fresher batches? The best meal we had all week was on Mexican night. Jamaican night, ironically, was the worst. For a country known for vibrant and flavorful cuisine, it was disappointing to see such a lackluster effort. Now the ocean. This was the biggest letdown. We don’t come to Jamaica to sit by the pool—we come for the sea. Back in 2017, we could swim out freely. Now? The beach is so overrun with seagrass that most people were crouched in waist-deep water, just trying to find a small patch clear enough to enjoy. It’s obvious the ocean hasn’t been raked or maintained in years. For the price we pay, we expect at least basic upkeep of the beachfront. Clearing the sea grass doesn’t take much effort, and it makes all the difference. The weather was beautiful and the staff were friendly, but if you care about good food and ocean access, this resort is not delivering what Jamaica is known for Or at an affordable price. Mexico offers a similar experience, but with more swimmable beaches—and often at a better price.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryRoom reservation required, Dinner Reservations allowed up to 7 days before check in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.SPRING BREAK POLICY: Bookings traveling in the months of March 1st,2020 to April 30th,2020 will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March 1st,2020 to April 30th,2020-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay. - Pet Policy : Pets Not Allowed