Resort Details
- Aunt Ruby
Steakhouse
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Back RiverTheater Bar
- Blue MoonMusic Bar
- CalabashGourmet
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel. - FlamesCigar Bar
- MandevilleLobby Bar
- Mango WalkDiscotheque Bar
- Mare Nostrum
Mediterranean
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Maria Bonita
Mexican
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Miranda HillBuffet
- Sunset BaySwim Up Bar
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Children programs
- Complimentary wireless internet
- Concierge desk
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Children programs
- Complimentary wireless internet
- Concierge desk
- Disco
- Elevators
- Exercise gym
- Golf, Offsite†
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Safe deposit box
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Beach
- Children's pool
- Children's program, onsiteSTAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.· Record short films, become a journalist, publicist or the stars of an improvised video.· Discover the inner artist by working with clay.· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.· Learn how to get a hard-boiled egg into a bottle or experiment with colors.· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nightsWhat's New!Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show - Direct access to a beach
- Fitness center on-site
- GeneralOther activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, billiards, bocce, gymnastics and table tennis.
- Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water Sports
Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic, and snorkeling.
- Pool
Six pools including 3 outdoor, lazy river and kids splash park. This property features swim-up bars.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Teen programs †- Teens disco- Eagle Star camp - 13-17 years old
- Tennis court
- Golf location (onsite/nearby) †
18 Holes, Caddy Required
- On-Site EntertainmentNightly entertainment including live music, weekly theme nights, shows, dance performances, discos and bars
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7208 reviews
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Jun 03, 2025Ok but not excellent like before!!
Not the same as it was . This was my 3rd time to this resort and noticed several things that have made this resort less appealing now. I think under new management now. What happened to the awesome beach barbq? It was amazing before. The building smells of cleaning chemicals so strong it burns your throat. 2 nights straight till 2am they were jackammering old tile off of the side of the pool. A few other things but just wouldn't return again now after this trip.
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May 31, 2025Service above and beyond
This is our 3rd Iberostar stay (Riviera Maya and Punta Cana prior) and first time in Jamaica. This stay is getting 5 stars from us for service alone. Everyone who works here works so hard but they are so friendly and cordial. Cora and Kerry Ann at the front desk were so gracious - even after having to recode my room key repeatedly due to my error. Sean at the swim up bar always serves with a smile and makes a mean Jamaican Delight! Dwayna at the pool hutch was always helpful and patient - even at 8mos pregnant! Always friendly! I wish her a healthy and easy delivery! Errol at the lobby bar makes a mean cosmo sorrel! And the staff at the buffet at the suites - always above and beyond in service with a smile! And I can’t forget the Star Friends who worked so hard to keep the energy and fun up for us at the pool and the beach! When you come to an Iberostar location, you expect a certain level of service, cleanliness, etc. Rose Hall was no exception and, with the crew they have, I think they exceeded our expectations. Now the food, it was fine. Aunt Ruby’s for steak and seafood, Dutchies at Waves was DELICIOUS and Uncle Tony’s at Waves as well had great BBQ. I will say that the buffet does not have a huge variety for breakfast and lunch, but the food is still tasty. And don’t miss the food at the snack shack on the beach or the set up by the pool!
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May 25, 2025
Staff
Trevaughn was one of the first faces we saw when we arrived at Iberostar Rose Hall Suites He was instantly welcoming and made us feel right at home! We all looked forward to chatting about our day with him and he was spot on with his recommendations for excursions and places to get a late snack . Trevaughn was a huge highlight of my family’s vacation and became apart of our family’s experience in a big way ! Thank you
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May 25, 2025
This was THE best vacation ever
The staff are friendly and helpful. You can always expect a pop-up bar or tasting. Plus, there are activities for all age groups every hour. The themes of the restaurants change daily and the food is absolutely delicious. There is live entertainment - singers, saxophonist, dancers, etc. The interior design, landscaping, and swim-up bar are AMAZING. The entire place is exceptionally clean and they offer complimentary golf cart rides from one property to another. I was celebrating my birthday while there and they even sent a small cake and Happy Birthday sign to my room. :) I am spoiled and will always travel to all-inclusive destinations with Iberostar from now on!
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May 22, 2025Pros
My stay at iberostar with my husband was amazing. The staff went out of there way to make us feel welcomed and made sure we were well tKen care of. Some of the staff that made a lasting impression and made out trip extra special was : Kaydian- She is a supervisor in the buffet and she was wonderful. Whatever small problem we had she made sure it was handled. Iberostar is lucky to have her. Simone - She is another supervisor in the buffet and what drew me to her was that she always had a smile on her face which was refreshing. She knew when I was looking for something and would find it for me before I asked. We encountered other waiters and waitress that were great but Stephanie was amazing she remembered my husband likes ice in his apple juice and even when we were not seated in her section she would always come over and say hello. Tashae with the cute blue bows in her hair,she always got us seated right away and made sure we were happy. We went to the steakhouse twice and the wait staff there was great also but chef Randy was awesome. He came to our table personally to make sure we enjoyed our meal, now that's service. Lastly, when we arrived we met Shonyae who was our concierge she was so much fun, pleasant and made sure we were happy. Iberostar was a great choice and I definitely would stay again.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryRoom reservation required, Dinner Reservations allowed up to 7 days before check in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.SPRING BREAK POLICY: Bookings traveling in the months of March 1st,2020 to April 30th,2020 will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March 1st,2020 to April 30th,2020-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay. - Pet Policy : Pets Not Allowed