Authentic Caribbean style and panoramic views of Montego Bay's stunning shoreline await guests of Iberostar Rose Hall Beach. Mountains, villages, waterfalls, and idyllic beaches are all within easy reach and offer the chance to experience the diversity of this island paradise. The resort blends the charm and authenticity of classic colonial décor with world-class amenities, the finest international cuisine and an exquisite attention to detail. For couples or families, it's the ultimate vacation.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Spring Break Policies - Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
- All student/youth groups must be preapproved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
Customer Ratings & Reviews
TripAdvisor Traveler Rating6693 reviews
Great resort with minimal walking to get anywhere on the resort
We went to this resort in Dec 2016 with our daughter, her husband and her young son. We started off with a snow storm and our flight was cancelled until the following day. Westjet was amazing and when we requested that they extend our flight and room at the resort by a day, they made all the arrangements within a few hours. Couldn't have asked for better service!! We had an amazing holiday at this resort and the staff were amazing. Great food! Our rooms were clean and very nice!
My guys Gawayne and Finds
As soon as we arrived our new friend Gawayne greeted us at the door and helped us with the check in and booking a la carte for our group of 10. Being a group of 10 we through some curveballs at Gawayne and he never backed down from a challenge and got all out biggest asks taken care for us stress free. Gawayne checked up with us multiple times during the day by the pool and beach to make sure all was good and we were having fun. He was great and not pushy to make us do things we did not want to do. Best concierge ever. We then Met Finds from the entertainment group. He got us involved with all sorts of events and made sure to get us involved in the shows at night. His high energy and fun way about him made our trip so enjoyable. He truely became our friend for the week often coming to see us on the beach and bringing us to learn local dances. Would recommend going just to meet these individuals. The bar staff was also great making sure our cups never went empty and never expecting a tip when helping our big group of 10. The food was out of this world, after 7 days we still were not sick of the food and the huge selections. Great experience start to finish. Can’t wait to go back
First time in Jamaica, we overall had an excellent experience at this resort. The staff were amazing, the food was awesome and the rooms were very clean. We spent a lot of our time in the pool as it overlooked the beach. The pool bartenders were great, Orlando always had some fun surprise drinks ready for us. Gawayne took care of us all week. He is very personable and accommodating with anything we needed or wanted to book. The entertainment staff were amazing, I could watch them dance all day. Finds made our week so much fun and Cookie was awesome!! Only negative / tip: if you’re not interested in a 90 minute sales pitch that makes you feel horrible for wasting everyone’s time, turn down the “we will take you next door for a nice breakfast and to check out the other resort”. It was very misleading and they would not let us back out once we realized. Otherwise, excellent vacation! Would definitely go back!!
GOOD BUT SO GOOD- Elly from Canada
It was our 3rd time at the Iberostar. Overall, the stay was good, without problems. However, the quality of stay was slightly worse than in previous years. I came to the resort sick but not contagious disease and was hoping for more resting time, but with the entertainment activities (very loud speaker and music) it was impossible. Here are PLUS elements: • Reception service was excellent; people were very helpful and nice • Rooms were cleaned and cleaning services were very good • Food was fresh and safe to eat; • Water services by using filling stations were super ( reduced use of plastic bottles) • Lots of beach chairs and towels available. • Service center for Guest was very effective and helped us in buying necessary medicine. Here are MINUS items: • Very loud music on the beach- in afternoons there was an activity at the pool area with a “metal” type music which was heard at the beach and at the same time, there was another type of music from the speaker on the beach; • Each day there were lots of local vendors trying to sell gifts and marihuana products. I understand that locals wanted to sell items but there were simply too many of them; • The snack bar on the beach was limited in choices and provided meals rather than snacks; also, after we came from the hospital, we were hungry and went to the bar; the service lady told us that she does not have any more hamburgers but some leftovers of chicken; however, when we were leaving the beach area, she was giving others hamburgers; I do not know why she cheated us. • The evening entertainments were often outside instead of keeping them inside their special rooms dedicated to those events; as a result, windows needed to be closed until 11:00 PM • The resort does not have a medical doctor, which was not helpful; we had to see a doctor and had to take a taxi (over $40 US) to go to a hospital; we think that a doctor should be on-site even only for a few hours a day. • In the evening times, the bar near the reception was ineffective; one waitress was only collecting dirty glasses but not offering to bring you a drink; • On the beach, a waitress asked me if she can bring anything to drink, but when I asked for a glass of water, she totally ignored me. • The lack of a printed map of the resort; while we were told to use a map on the hotel’s application, once we tried, it did not work; perhaps printed maps could be helpful to have.
Absolute excellent stay! The food and service were great all week long. Rooms and resort were always very clean. Big thanks to our concierge Gawayne for taking care of us all week. Special thanks to Finds, Sparkles, and the rest of the entertainment group for keeping us dancing all week long. Beautiful country with beautiful people! We will be back to this resort!