The Iberostar Paraíso del Mar is a family hotel located in Playa Paraíso, between Playa del Carmen and Puerto Morelos, along Mexico's beautiful Mayan Riviera. With its grand, impressive Mexican decor, this luxurious Colonial-style resort will leave you in awe as soon as you step in to the reception area. The hotel’s complimentary shuttle makes it easy for guests to travel throughout the resort, it runs on a regular basis.


Resort Details


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Hotel Advisories

Advisory SPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions: · The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in. · In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Advisory The state of Quintana Roo will be charging a sanitation tax of $1.64 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
Advisory Requires previous reservation, Reservations allowed up to 7 days before check in

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 13
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.    

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 7490 reviews
  • 5.0 star tripadvisor rating
    Amazing resort

    The resort was amazing. The entertainment team was 10/10 and I loved all the activities they had. The resort was clean and all the staff were nice and helpful. We will certainly be coming back again!

    May 29, 2023
  • 4.0 star tripadvisor rating

    Sooo the staff was awesome…shout out to Gigi(entertainment staff) I know she is probably reading this(she kicked a$$)(pretty sure the entertainment staff never slept and knew us all after the first day).The room was good, the entertainment was good, the reservation restaurants were good. The only critique I have is I think the casual buffets in Cabo had better food but the service here was top notch. Other than that we enjoyed our trip. Only other critique I might have is If you miss the trolleys you might have a good walk. Overall, the staff was awesome, drinks were pretty strong, and I would stay here again.

    May 26, 2023
  • 5.0 star tripadvisor rating
    Go for the resort, stay for the Star Friends!

    Rooms are brilliant, spacious and beds very comfy - lots of things to do on the resort, really enjoy the Star Friends, especially Gigi, she is fun be with and is very enthusiastic and happy. Great choices for food from any kind of cuisine, staff are all very friendly and the drinks are fantastic.

    May 25, 2023
  • 5.0 star tripadvisor rating
    We love Iberostar hotels but we were especially impressed with Star Friend, Gigi. Fun, friendly and engaging!

    We love Iberostar hotels but we enjoyed this one a lot. Mostly, our time was made better by StarFriend Gigi. She was always happy, friendly and helpful. When you meet her, you instantly want to be her friend! We appreciated how well she spoke English and helped us with our "Spanglish."🙂

    May 25, 2023
  • 5.0 star tripadvisor rating
    Brilliant stay

    Rooms are brilliant, spacious and beds very comfy - lots of things to do on the resort and different options for food from any kind of cuisine, staff are all very friendly and the drinks are fantastic. Highly recommend

    May 24, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319