The Iberostar Paraíso del Mar is a family hotel located in Playa Paraíso, between Playa del Carmen and Puerto Morelos, along Mexico's beautiful Mayan Riviera. With its grand, impressive Mexican decor, this luxurious Colonial-style resort will leave you in awe as soon as you step in to the reception area. The hotel’s complimentary shuttle makes it easy for guests to travel throughout the resort, it runs on a regular basis.

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Resort Details

Amenities

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Hotel Advisories

Advisory SPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions: · The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in. · In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Advisory Room reservation required, Dinner Reservations allowed up to 7 days before check in.
Advisory The state of Quintana Roo will be charging a sanitation tax of 32.57 MXN (approx. $2.50 USD) Eco tax, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 13
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.    

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 7754 reviews
  • 5.0 star tripadvisor rating
    Amazing!

    Awesome, this place is just PURE PARADISE. Free wifi, free parking, a big training gym and more. Although it can be a bit expensive the money is WORTH it and I can definitely come here again if I wanted to. Just be careful with the money. Amazing.

    May 16, 2024
  • 5.0 star tripadvisor rating
    Our family of 10 experience..

    We stayed at the Lindo for a week and the Star Rock Cafe at the Del Mar was our most pleasant experience. Sergio was our server and he was fantastic. The food and service was the best we had all week. We will be back tomorrow before we leave. Wings are the bomb…

    May 10, 2024
  • 5.0 star tripadvisor rating
    Paradise

    First time and it was fabulous, Our stupendous visit began with a very courteous welcome from a peacock, staff took care of our bags, we were taken to our room, could not believe in beautifully surroundings staff from domestic, gardens to entertainment too many to mention very pleasant and provided a first class service. Special mansion goes to chef Octavio and his team, greeting with warm welcome every day. Special mansion goes to Isobel ( Public Relations) She took care of us when we had small issuer Isobel made sure it was put right. Staff went that extra mile and made our trip memorable. I would recommend this holiday to family and friends,we would definitely comeback. Thank you.

    May 10, 2024
  • 5.0 star tripadvisor rating
    Perfecto!!

    We had a fantastic time!! The resort was beautiful the weather could not have been better!! We hung out at the new star prestige pool area and the bartender Alejandro was the best!! This guy remembered all of our names after the first day😳 Also the star prestige lounge was amazing! Hugo the bartender there is so good at his job. My family all loved these guys. Also Erich, Allen, Laura, Dennis, and Angela at the star prestige desk took care of any issues we may have had!! Overall this was one of our best trips here at Paraiso Beach and we have been here many times but this one was PERFECTO!!😁

    May 05, 2024
  • 5.0 star tripadvisor rating
    Great time in Mexico - Paradiso del mar

    Superb 13 days holiday time in paraiso del mar hotel! Great 5 star hotel. Super nice people, good food & restaurants, great entertainment crew (really able to build a party), nice pool bars and a very good gym! We had a great time. One comment to give is that the beds are not really for 2 persons.

    May 05, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319