The Iberostar Paraíso del Mar is a family hotel located in Playa Paraíso, between Playa del Carmen and Puerto Morelos, along Mexico's beautiful Mayan Riviera. With its grand, impressive Mexican decor, this luxurious Colonial-style resort will leave you in awe as soon as you step in to the reception area. The hotel’s complimentary shuttle makes it easy for guests to travel throughout the resort, it runs on a regular basis.


Resort Details


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Hotel Advisories

Advisory SPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions: · The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in. · In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Advisory The state of Quintana Roo will be charging a sanitation tax of  $1.60 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 13
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.    

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 7288 reviews
  • 5.0 star tripadvisor rating
    Absolutely Amazing

    I don’t even know where to begin, we booked this trip for our honeymoon, and we could not have been any happier! First, the resort itself is absolutely beautiful, from the architecture, to the grounds outside, everything is absolutely gorgeous. There are also numerous kinds of animals all over the grounds between del mar and beach, which is such an amazing addition. Walking through the jungle each and every day was amazing, so many things to see! The pool was stunning and also massive, there is a more relaxed side of the pool and on the other side it’s a party all day, very nice to be able to pick between the two. The pool bars were all amazing as well! There is a massive shopping centre on the resort as well with lots of cool shops, including a tattoo parlour with an amazing artist named William! Next, the staff, and I can’t say this enough, but every single staff member we dealt with were beyond amazing, so helpful, so friendly, so entertaining and just down right amazing. You can see how hard everyone is working to make your stay amazing. Our server Obed was excellent and made our lunches so much fun! The rooms are a great size, they are very clean, the beds are very comfy and the balcony is such an amazing feature! The showers are amazing as well. We found the AC worked extremely well, our safe worked perfectly too. The food is amazing, we had three reservations and the rest of the time we ate at the buffets. The restaurants we had reservations at were all amazing, the food was exceptional! The buffets were also very good, lots of different options and lots of places to try out. The food at the buffets is mostly the same each day, but there are so many different things to pick from that you can easily have something different for about 7 days. Fresh fruit which is amazing! The drinks are also delicious, we had mango margaritas with Tahin on the rim, an absolute must try! The beach is lovely, the sand is kept very clean, there are lots of loungers, and there is a bar/grill on the beach as well. The water is absolutely gorgeous and there are lots of water sports available! Overall, this resort is absolutely amazing, I can not put into words how much of an amazing time we had on our honeymoon! I would recommend Iberostar Pariso Del Mar to anyone looking for an amazing get away!

    Jan 28, 2023
  • 5.0 star tripadvisor rating

    I thought this resort was amazing, I had an absolute blast here, the food, drinks, service and the people were all of the best quality I have experienced. I will be coming back 100% Andres Marlene and Nareda they helped me with msr Iberostar and they helped me have a blast here. 10/10

    Jan 28, 2023
  • 5.0 star tripadvisor rating
    50 th celebration

    Brought my family to this resort to celebrate a family birthday. We had a large group some who never had been to anything like this.. it did not disappoint. There were plenty of activities to us all entertained. We will definitely bring back. Best entertainment group around. Daniel. Andres, Carolina and Adrian. 10 starts to this group!

    Jan 28, 2023
  • 5.0 star tripadvisor rating
    Beach life

    Food was great. Entertainment team was spot on. No complaints here. Played black jack and Bingo. Remy and Andre are keepers! The grounds and wildlife are magical to see while on your adventures. Can't wait to come back and enjoy this place over and over.

    Jan 28, 2023
  • 5.0 star tripadvisor rating
    Couple vacation the Iberostar!!! Much love from Canada and Andres

    We have been loving our stay at the del mar. The beds are comfy. We stayed in block 1800 which I would say is just close enough to the beach and pool with out alot of the noise.Andres and Remy have been stellar. As part of the entertainment team he has done an amazing job. He went out of his way in his day to check up with use. He did however make me run for Simon says... Lol was such a great time.

    Jan 28, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319