Standing majestically on the shores of Riviera Maya, no expense was spared in creating this all-inclusive playground reserved exclusively for adults. Experience the ultimate in luxury at the Conde Nast award-winning Iberostar Grand Paraiso. Here, personalized butler service fulfills every whim. Dining is unforgettable. A world-class spa melts the world away. And each suite is, in a word, spectacular. Stunning architecture, endless spoils, worlds of flavors and international delicacies await those fortunate enough to find themselves here.
LocationRiviera Maya - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Spring Break Policy - Bookings traveling in the months of March and April will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Spring Break Groups Policy - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating9263 reviews
Gorgeous Beach- Well appointed Resort
First time my husband and I went to the resort since the pandemic. We really enjoyed ourselves. The hotel still has the same luxury vibe but has cut back on some of the amenities. I hope they are in the process of rebuilding to be the best again but we found our trip to Punta Cana Iberostar to be more luxurious. The people that work there our outstanding and do everything they can to make your stay perfect! Quadalope at the prestige beach area has no rival. Never have I experienced anyone at any of the resorts that was more focused on the customer's needs and comfort. He was outstanding. We will come back there just to see him again. He should be running the place with his level energy and dedication to his position. The group at our building were also outstanding. They paid attention to our rooms and our transportation. Angel, Caroline, Sergio all were wonderful. I expect that the staff in the Prestige Lounge in main Lobby to always be knowledgeable and helpful but Violeta was certainly above and beyond! Ricardo at the main entrance was also above and beyond helpful. What a great group of people that made our vacation outstanding even though the management have cut back on some things.
Amazing Couples Trip
We've stayed at countless resorts around Riviera Maya and Cancun. This property / brand gets it right. The grounds are beautiful and the hotel is immaculately maintained. The atrium and layout of the buildings are quite stunning. The food is excellent, and candidly, I loved the lunch / breakfast buffet the most. Most importantly, the staff provided the best customer service we've ever had. We took the ocean front suites and a team of butlers waited on our every need. Additionally, the housekeeping staff was meticulous. The beach is beautiful and cleaned daily (no seaweed) and the service was quite good. The party swim up bar in the pool was fun but not overwhelming. One thing to note, do yourself a favor and bring tip money. A couple of bucks here and there make a big difference in the lives of those people. We will definitely be back.
My wife and I spent a week at the Grand Paraiso. To say we were impressed is an understatement. The service and meals were incredible. From the time Rosemberg greeted us to Juan waiting on us at the French restaurant to Maya’s bringing us drinks by the pool, the entire experience was amazing. Thank you.
Highest standards are the norm here.
The food is OUTSTANDING. QUALITY entertainment. Facilities excellent. Golf course fantastic. Will be returning. I have been Mexico around 18 visits over the years. THIS is the best! Look no further for a memorable vacation. Worth the money.
Paradise in Riviera Maya
Lovely. This was a great experience. We were all pleasantly surprised with the quality of the food from this all-inclusive. We went with three other couples. My wife and I rented a villa and would highly recommend it. The other couples were jealous! We definitely would plan to return!