Iberostar's Premium Collection: Dazzling sandy beaches along with the Palancar and Santa Rosa Wall reefs beckoning offshore make Cozumel a diver's and nature lover's retreat. Relaxed and rejuvenating, Iberostar Cozumel embraces the area's lush tropical vegetation in a secluded village of quaint bungalows and open-air dining. Pathways and gardens connect guests to the many pleasures of this all-inclusive enclave, while gentle breezes and shaded garden patios welcome you back after a day of exploring the areas famed reefs.
Savor quiet moments alongside the enormous lake pool, where you can either enjoy the rays of a warm Mexican sun or relax beneath the shade of a tropical palm or palapa. The all-inclusive program includes non-motorized watersports, as well as all meals, drinks, and a wide variety of activities and entertainment. Children can be entertained at the Kids Club while parents enjoy some alone-time.
Dine on tempting selections at three specialty restaurants, an international buffet, and a poolside snack bar/grill. National and international drinks are available at four bars, including a swim-up bar. At the theatre, enjoy a wide array of entertaining live shows and performances every night.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and
23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group
without reimbursement or refund of the remaining nights.
SPRING BREAK POLICY - The resort is a family oriented environment. Bookings traveling in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18 years of age. One parent or chaperone age at least 25 years of age will be required per room for check-in.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or
refund of the remaining nights.
SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth
between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating7890 reviews
My experience at Iberostar!
Daniella, Donovan, Louis, and Fadian they were so amazing!! They were so friendly and filled with so much energy and so much fun to be around! Everything here was so beautiful clean and super nice! All of the food was amazing and so much fun trying new things!! Also the entertainment at night was amazing all of the performers were great!!
Miss you already and planning to return... yet again!
As usual, Iberostar Cozumel made our stay our best and most favorite place to be when away from home. Cindy is the absolute best server to have at breakfast and her smile is infectious. My children took a liking to Wilbert, and looked forward to having him each day. And I swear the food has improved since Orlando C. has been working in the kitchens! He takes pride in his job and wants to make people happy with what he cooks and serves everyday. And Rogelio... he is like family to us now as well. Everyone single person on staff there is happy, helpful, and some of the kindest people we have ever encountered on vacation. And let's not forget the folks at Dressel Divers! Eva, Milly, Pamela, Flo, Lucas, Ninha, and Julen is who we had taking care of us all last week. We miss you when we are not there, and we are always planning our next trip back!
Great place for a beautiful vacation
We just love this resort! So pretty and lots of fun! It’s great to be able to snorkel right out front. Staff is terrific. We really appreciate Raul with the Club for his above and beyond service. I’m a big fan of having great fitness classes and Manolo does an excellent job teaching a nice variety of classes.
Diving and family time.
Great Resort with Dive shop directly on the resort. There therefore is a mix of divers and people just enjoying the all inclusive hotel. Kids club was also very friendly for our kids. They offered fun activities and our girls felt very comfortable with them. Thanks Rosa and Montse!! Manolo from the gym actually is a physiotherapist and he made a great plan to help me with my back. Great holiday! Thanks for the good stay.
Fun for the Whole Family
We just returned from a 4 night 5 day vacation with our 5 year old and 65+ parents. This resort had something for everyone. The pool and beaches were beautiful, the activities were fun and the food was good. The wild life was amazing, so many different species! The rooms were our least favorite part as they were fairly small and very hard to keep cool. The good news was we do not spend a lot of time in the rooms as there was so much to do that when you came to the room it was just to sleep. Our 5 year old loved Star Camp and begged to go every day. Rosa and Monserrat were attentive, positive and really interacted with the kiddos. They had many fun activities from making pizza, pool time, Tie-dye shirts and nature walks he couldn’t get enough! My mother in law loved the activities crew they were always trying to get her involved. She enjoyed bingo with Daniela. My husband and father in law enjoyed the service from the bartenders at the beach bar, they didn’t get their names but they were always the quickest and made the best drinks! I enjoyed beach yoga with a Manolo, it was amazing to be able to relax and yoga in paradise! He also taught a water aerobics at the pool my mother in law and I did and had a lot of fun with. He did a great job being chill for yoga and super high energy for the water aerobics! Pro tip: bring water shoes, snorkels and bug spray!