These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
This can be used for all AMR Resort coupons:
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Resort Details
- CAPRI GRILLEChic and modern, this sophisticated spot serves coastal mediterranean cuisine in addition to grilled entrees and other rustic dishes
- COFFEE REPUBLICFuel up any time of day with your favorite coffee drink or satisfy your sweet tooth with a scoop of gelato or a scrumptious pastry.
- EL COMEDORThis chef-driven buffet takes guests on a journey through various cultures and gastronomies, offering something delicious for every taste and desire.
- LEGENDS SPORTS BARKick back among the legends and enjoy a live game on TV or play a round of darts at this traditional sports bar. Order a drink from the hefty drink menu and enjoy your favorite bar bites.
- LOLA BEACHThe party never stops at the Beach Club with a live DJ and the Beach Bar serves sophisticated tequila and mezcal cocktails. At the restaurant, savor local sea to table cuisine with a Latin flair.
- LOLA BEACHThe party never stops at the Beach Club with a live DJ and the Beach Bar serves sophisticated tequila and mezcal cocktails. At the restaurant, savor local sea to table cuisine with a Latin flair.
- OLASTropical hand-blended drinks, crisp margaritas and cold beers are among the many refreshments offered from within the water (or right beside it) at this swim-up bar overlooking the sea.
- SOCIALThis craft mixology lounge is at the heart of the resort. Far from a traditional lobby bar, this lobby lounge is the ideal hotspot to meet for happy hour or enjoy a pre- or post-dinner cocktail.
- TEMPESTCentered around a sushi bar and teppan tables, a tasteful fusion of Asian cuisine and design comes together in this innovative restaurant that combines the traditional and modern.
- THE MARKETThis Food & Beverage concierge is where culinary wishes come to life, whether you would like to book a romantic dinner, purchase an upgraded bottle of wine or attend a chef’s tasting.
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Baggage hold†
- Baggage Storage†
- Buffet breakfast†
- Coffee shop†
- Concierge desk†
- Exercise gym†
- Free Wi-Fi†
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Baggage hold†
- Baggage Storage†
- Buffet breakfast†
- Coffee shop†
- Concierge desk†
- Exercise gym†
- Free Wi-Fi†
- Laundry Facilities†
- Meeting rooms†
- Pool†
- Restaurant†
- Spa†
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Dancing †
- Fitness center on-site †
- Pool †
- Spa †Spa by Babor
- Volleyball †
- Water activities †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Great overall experience. Check in leaves a little to be desired
This was an excellent resort overall. Food was great in every restaurant and staff was pretty knowledgeable in what gluten free options are available. In the buffet a chef was always available to walk you through and let you know what you can eat. The entertainment staff was great and always engaging. We did have an issue at check in. We were travelling in a group of 5 couples. At check in we were given double rooms instead of kings as we had ordered saying we requested to be close to each other. One couple did not even book with our travel agent but just had the same last name. They were not able to move us until the 4th day. They did upgrade us to a king ocean view room but the amount of time it took to deal with this took too much time. In a 7 day vacation I do not want to spend time dealing with packing, unpacking and dealing with staff.
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Our favorite resort in Mexico!
This is our favorite resort in Mexico. The staff always goes above and beyond and everything was perfect. The food was 10/10, loved the variety of options. We also had a romantic dinner on the beach and it was unforgettable! Highly recommend staying here!
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Wonderful birthday stay!
A wonderful experience! Staff truly did a fantastic job. Food was great. Prior to arrival I had some concerns and needed some assistance. It was all taken care of. Very chill and low key resort? Exactly what we were looking for. I enjoyed the boutique feel of the hotel as we didn't want a big resort. It was perfect for what we wanted!
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Trouble in Paradise
Hyatt Zilara Riviera Maya UVC “Vacation Club” trip (don’t buy it) The good 1. Room 426 overlooked pool and ocean. Beautiful view. Comfortable room, good size, lots of storage if needed. 2. The staff was very nice and friendly. English was not a problem. 3. The beach was clean and had soft sand. 4. The cabana rent poolside was very reasonable- $59US. 5. Well stocked fridge with soft drinks and beer. The bad 1. Like a cruise, food at all-inclusive is pretty critical. It was a fail Asian place was mediocre Italian restaurant was awful (when does an Italian restaurant overcook pasta?) Room Service was fine, but sometimes forgot things. Buffet was ok Best food was poolside at Lola Beach. 2. Too few palapas (umbrella tables) on the beach and no way to reserve. People would plant towels or books on a lounge and leave it for hours, making lounge unavailable. 3. The entertainment director was hyper and loud. The activities were poorly organized. There were no song catalogs for karaoke. 4. One of the activities was a fun “casino night”. The dealers didn’t know what they were doing. The money was fake 100 dollar bills. Everybody started with 3. At the end at least a dozen people had over 2000 “dollars”. They auctioned the prizes. There were two bottles of liquor, a ceramic ball, a t-shirt and a change purse. This was gambling for fun and nobody expected a big prize. But for most of the big winners to walk away empty-handed left a bad taste in my mouth. They should have had something inexpensive (like a pen or a couple of postcards) for everybody, or at least for every winner.
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Disappointed in or stay
We enjoyed our stay,it just wasn't as nice as we expected. The food is OK, the menus are very limited.We liked Capri grill and Tempest the best. Benisol (Benny) is a great waiter.The buffet is very limited and doesn't change much. We enjoyed the size of the resort that's why we came ,We had stayed 3 times when it was Secrets Capri. That"s some of the reason I only gave it 3 stars because it lacks the charm and a lot of the little extras Capri provided. The staff is good but don't seem to give you that personnel attention we are used too! The beach is great and has improved since our last visit. The chair game is the worst that we have ever seen or been involved with in all our Mexican vacations. Beach papala chairs were always gone by 6am and the pool always filled up soon after that. Overall we had a good vacation but came home disappointed and will not return .
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed