These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- 50% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages
- Gift beach bag
- Personalized check-in and check-out with concierge service
- Vantage status and amenities
- Complementary access to spa's hydrotherapy circuit once per stay (spa coming soon)
- Upgraded bath amenities
- Soaking tub in bathroom
- Pillow menu
- 'Vivid 'box for room service delivery
- Private Vantage Club lounge
- Daily continental breakfast service in the Vantage lounge (7 a.m. - 11 a.m.)
- Afternoon hot and cold hors d'oeuvres; exquisite desserts & premium liquors
- Exclusive access to Oishii for breakfast
- Exclusive access to the Rooftop terrace, infinity pool and Cobalt swim-up bar*
- Ideal room locations on the highest floor of the building offering optimal view
Resort Details
- Various BarsAmber• Sunset bar offering specialty cocktails.
Bloom Lobby Bar• Lobby bar on main level of resort.• Live music in the evenings.
Cobalt• Serves casual poolside grilled specialties (hamburgers, hot dogs, pizza) from 12 p.m. to 4 p.m.‘Open to Vantage Club members only’
Nectar• Cocktail bar near Le Lys and Aglio restaurantsSeafoam.• Swim-up bar located at the main pool.
Serenity Bar & Terrace• Outdoor lounge area with terrace and bar. - Various RestaurantsRestaurant venues 10
Vivid Bites (Food truck) Food truck offering Mexican food, hamburgers, salads, vegetarian options, and more.
The Hub Snack BarSnack bar located by the main pool.
Aglio• A menu serving a variety of gourmet à la carte Italian specialties and brick-oven pizza• Air-conditioned with a Wine cellar* shared with Le Lys.
Coco Café• Enjoy of premium coffee and pastries in the morning, a selection of sandwiches and desserts in theafternoon and evening.
Dalia• À la carte traditional and gourmet Mexican cuisine.
Fresco Ceviche• Deck by the main pool serving fresh ceviche.
Galeria International Café• Main buffet restaurant featuring a variety of local and international cuisines at a variety of stations• Air-conditioned with outdoor seating available.
Le Lys• Enjoy gourmet à la carte French cuisine• Air-conditioned with a Wine cellar* shared with Aglio.
Mediterraneo• Poolside restaurant serving seafood with a Mediterranean flair• Open to Vantage Club members only for breakfast with an international menu.
Oishii• Japanese cuisine served on the rooftop with beautiful views of the Cancun skyline, ocean and bay• Air-conditioned
Private Dining
Wine CellarWine cellar with state-of-the-art technology is available for special dinners and must be reserved in advance. It islocated between Le Lys and Aglio restaurants.
Romantic DinnersEnhance your experience with a private romantic dinner for two! Make whatever special occasion you arecelebrating - honeymoons, anniversaries, birthdays - even more special with a private dinner with your sweetheart.
Ask about our very romantic, private sunset dinner for two, which is served only by advance reservation throughour concierge.
- Accessible facilities†
- Air conditioning†
- Coffee/tea†
- Elevators†
- Hair dryer†
- Phone services†
- Pool†
- Restaurant†
- Room service†
- Wi-Fi†
† Fees may apply
- Beach †Ennea Beach Club
Beach Club for Hyatt Vivid Grand Island guests is located on the beautiful Playa Delfines, just a 10-minute shuttleaway, with a white-sand beach. Shuttle runs every 15-30minutes. Ennea Beach Club features a VIP pool area, Bali beds and loungers, beachside snack bar and restaurantwith bar.*Please note, this beach club is shared by Dreams Grand Island guests.
- Fishing †
- Fitness center on-site
- General †• Soccer• Beach tennis• Petaca• Paddle board yoga• Pool volleyball• Pickleball• Ping pong• Glow volleyball at night
- Golf †
- Pool †Main pool now open until midnight.
- Spa
- Volleyball †
- Water activities †- Kayaks- Paddleboard- Flow Rider- Sailing
- Entertainmnet• Yoga• Meditation• Spanish lessons• Beach volleyball (at the beach club)• Cornhole• Horseshoes• Cocktail lessons• Arts and Crafts classes: pottery, bracelet, dream catcher and macrame making• Pastry classes• Kite-making classes• Wine, tequila and mezcal tastings• Sip and paint class• Cocoa ceremony• Blackjack
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1333 reviews
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Jun 07, 2025Entertainment Staff is AMAZING!
Staff was amazing!! Mexican Chocolate (Angel), Gama, Yoanna, Caesar, Orlando, and Carlos from the beach club treated us so well. The entertainment team is fantastic at making sure all guests are having a good time. Angel and Caesar kept a smile on our faces the whole time! Angel remembered our names our entire stay after asking it once when we first met. All bartenders and servers were great (I wish I knew more names!). I do wish the hotel offered 24 hour room service as we did get hungry after hours and the Coco cafe only offers sandwiches after 11pm.
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Jun 07, 2025
Hyatt Vivid is the Best!!
If you are staying in Cancun, this is your all inclusive hotel! The service is amazing and the food is even better! If you have the pleasure of having Mexican Chocolate Angel as an event leader you’re in the best hands! Also Pablo the bartender couldn’t have been friendlier and more accommodating! I couldn’t recommend this place more!!
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Jun 07, 2025
Did I just find a resort that I will actually return to?! 😍
Me and my best friend stayed here at this resort for 4 days… I’ve been a lot of places in Mexico from secrets to excellence. This place was SO worth your money. For one of the first times staying all inclusive I feel like I actually got my moneys worth… and the price we paid was extremely reasonable. When we got to the hotel they upgraded us completely for free to the vantage club without us even having to ask. I would recommend the vantage club for the rooftop pool and breakfast restaurant. Even if you weren’t in the club the food was quality at all restaurants . We tried all the restaurants and the Italian and Japanese were the best. The rooms were quality. We enjoyed the staff a lot. Shout out to Gustavo by the main pool he was very friendly and a great waiter. Andrew by the roof top pool was amazing too.. he had a great attitude and was so nice. The pools were very clean and the hotel is small but it didn’t feel boring. Perfect for a quicker trip… if you want to stay for a long time like 7 days plus you might get bored but 4-5 days here is perfect. The only thing we didn’t love about this place was the beach club. It’s super modern and nice but the beach is basically unswimable. We love the ocean so this was a bummer. The two pools at the beach club are pretty but they get very crowded and they are substantially less clean than the pools at the hotel. Probably less clean from the sand but it just wasn’t our vibe. Also the breakfast buffet I felt was missing something… there was nothing “great” about it. Overall I will definitely definitely be returning for a quick get away to beautiful Cancun
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Jun 07, 2025
Special thanks to Guadalupe , Olga and Angel (Mexican chocolate )🩷
My husband and I stayed for 4 nights and our stay was very pleasant. Guadalupe took care of our breakfast every morning and was so nice . Ms. Olga was our cleaning lady always left our room spotless. Angel (Mexican chocolate ) showed us how to make bracelets. Everyone was super nice and attentive!
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Jun 07, 2025
Highly recommended for couple vacation
Mexican Chocolaté best dance partner and fun at Vivid Hyatt!!! My husband and I are celebrating our 1 year anniversary and we had the most amazing time. I would definitely recommend this location. The roof top Infinity pool had the most amazing views
- AdvisoryRooftop access at the hotel will be reserved for Vantage Club guests only. Includes exclusive use of rooftop pool, Cobalt swim-up bar, and breakfast/lunch at Oishii, with personalized concierge services and premium liquors. Guests staying during this date change will retain access, arriving after prior bookings can access the pool but not Oishii for breakfast/lunch. Non-Vantage Club guests can enjoy the Cobalt bar with standard liquor options. Rooftop gym and Oishii dinners remain open.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.