Hyatt Vivid Grand Island is designed for adults looking for a relaxing and engaging all-inclusive experience in Cancun with a down-to-earth atmosphere. Our 400-suite modern resort is perfectly situated between the Nichupte Lagoon and the Caribbean Ocean just 15 minutes from the airport, and its sleek, high-rise layout offers the ultimate bay, ocean and sunset views. It’s where custom meets convenience and living well is effortless. From familiar flavors and locally-inspired fare to inviting amenities, friendly service and an array of cultural experiences, we set the stage for joyful moments.

Property Information

Connecting rooms or suites: 17
Total rooms: 400

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Allowed:
• Hyatt Vivid Grand Island’s dog policy allows dogs under 22 lbs. (10kgs) for $65 USD per night, in select vantage
room categories only.
• Please check with your airline for information regarding traveling with pets, including security
and TSA guidelines.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 512 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    A Good Vacation

    Great place for a get away. Restaurants and food are top notch. If you are not a Vantage Club member, pay for the upgrade as the club has many more liquor options and always has snacks available. Service is good, rooms are spacious. This was our second trip inside six-months to this location and it did not disappoint.

    Nov 03, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A nice getaway.

    Francisco the bell boy and Andrew the server were great. They really went above and beyond. Made our stay so worth it. The beach club was the highlight of the trip. Very well kept and the ambiance was great. The only hiccup on our trip was the check in process.

    Oct 29, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Will be the best resort in all of cancun

    Amazing stay, breath taking views and amazing food and service. the workers were super friendly, room service was almost always available. the maids were very tidy and respectful. the beach club blew my mind, we had a very nice view of the golf course i would suggest the golf view. and overall would suggest this resort to anyone looking for luxury and a great time

    Oct 29, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Too corporate and boring

    This place is a trip. Service is inconsistent, I'm not sure why. Restaurant decor and rooms beautiful. But why visit cancun to only have pools 3 ft deep? The main pool and rooftop lack service. It's like visiting your grandparents in a retirement home. I won't be back. Not horrible, but not great when there are so many other options. Hyatt went too corporate on this new venture. Thumbs down.

    Oct 29, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Why would you stay here?

    The resort does not have a real pool. It looks like a convention center in Anaheim or Irvine with the baby pools facing the building. All Grey on Grey. The main pool area is really bad and not inviting. The biggest letdown is the rooftop. Concrete on Concrete. Grey with Grey. No service and no fun. HYATT, pls check out Reef 28 and learn from them. They have a rooftop pool and a DJ. And fun. We have been up there a few times and can not get a drink. And we we were so bored we always left right away. Biggest disappointment of the trip. Let's talk restaurants. French is good. Even though it is brand-new, the design is outdated. Food was good. Mediterranean restaurant? We walked out and left the food behind. Not good. You can not eat unless you book and reserve. So far, we can only get 9 o' clock reservations..... The main bar area reminds me of a school cafeteria. You don't know if the area is for fun or a waiting area at an airport. Probably the latter based on the boredom displayed by the few customers. Absolutely BORING!!!! Good news. The beach club is nice and fun. We have been here for 4 days and have yet to be allowed into the water. Between that and the hotel not having a real swimming pool, we have not been able to swim in the water..... Let's see what tomorrow brings.

    Oct 29, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319