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Resort Details
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Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Wonderful staff
Our plan was to stay at this hotel one night and leave for the airport the next morning. Unfortunately, our plans had to change b/c of illness. The front desk staff at this hotel was wonderful and so helpful. All of them took a lot of time to help me understand our options and navigate websites that were in French so we could get medical care. When you are traveling and things go wrong, there's nothing better than having access to people who care enough to help. The shuttle bus to the airport was very reliable -- about 15 minutes away. There is a huge shopping mall that is not immediately visible but is within walking distance and had everything we needed. The breakfast buffet was great; we used room service a lot and everyone we encountered was very kind and understanding. Sure, the rooms could use some updating, but when we needed help the staff at this hotel really came through! Would definitely stay there again.
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Ok but In Need of Serious updating.
Overall this we had a pleasant one night stay at this property BUT it is in desperate need of a makeover. Carpets / doors/ walls have all seen much better days. Staff were pleasant and breakfast buffet was good. Regency club is a little disappointing . Staff were nice and we didn't have the heat issues others have mentioned. I don't think I could have handled not having a good night sleep. With the olympics coming to Paris next year I would have hoped this hotel would be up to par with the Hyatt Regency brand but it isn't. Definitely not a good showcase for the brand or Paris.
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Another great stay at Hyatt Regency Charles de Gaulle
I have stayed at this property many times over the past several years and it has remained consistently solid and dependable. Although the Regency Club is not personally staffed, it remains well-maintained and is still very much appreciated as many hotels have closed their clubs.
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Terribly outdated hotel I would avoid next time
The rooms are worn with stained carpets and bathrooms so outdated they look dirty. The hotel photos do not accurately present this property. Service was fine but even if outstanding it’s not enough to make up for an ugly outdated hotel property. And no ability to cool hotel rooms — just use heat and hotel controls temp. Still need to take a shuttle that runs every 30 min to airport.
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Best High Quality Value Hotel Near CDG Airport
Best value hotel with free shuttle to CDG airport. Property is showing its age but maintained well and very clean. Staff is professional and eager to please. Shuttle runs on time and driver is courteous. Food could be better though.