Hyatt Regency Mexico City is located in the city's prestigious and trendy neighborhood of Polanco. Our 38 story building has 737 guestrooms and 18 suites, all featuring large windows that provide wonderful panoramic views of Mexico City and Chapultepec Park. Embark on an adventure of culinary discovery in our 3 restaurants, including two of the finest Japanese restaurants in the city.

Property Information

Year Built: 1987
Last Renovation: 2015
Accessible rooms: 1
All rooms non-smoking: 719
Connecting rooms or suites: 67
Double bedrooms: 248
Executive floor: 1
Floors: 38
Nonsmoking rooms: 719
Rooms with internet access: 755
Single-bedded accommodations: 507
Suites: 18
Total rooms: 755
Total rooms and suites: 755


Resort Details


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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 1:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 12
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 3208 reviews
  • 5.0 star tripadvisor rating
    Great hotel in the beautiful Polanco neighborhood!

    We had a great visit. We were upgraded to the 33rd Fl with a park view. The staff was very friendly and helpful. The breakfast buffet is fantastic and the cocktails are yummy! Will definitely stay here again.

    Jan 27, 2023
  • 5.0 star tripadvisor rating

    We had an amazing time. Great globalist recognition. We were upgraded to a beautiful suite on the 41st floor with amazing views and the club was very nice as well. This will be our go to hotel in Mexico City going forward.

    Jan 26, 2023
  • 5.0 star tripadvisor rating
    Fantastic Business hotel

    Great service, concierge went out of their way to secure dinner reservations. Fantastic view and location. Great gym. I had access to the Regency club, which enhanced the experience with good food and drink throughout the day

    Jan 26, 2023
  • 5.0 star tripadvisor rating
    Top Notch Hotel with Great Services & Excellent Location

    On impulse we decided to come to Mexico City for six days to visit museums and to enjoy this lifely city in January. Without much planning, we know the trip will work out fine if we stay at the Hyatt RegencyMexico Ciy. It is located at an excellent location that is upscale, safe, clean and cloise to many places we want to visit. In short, it is next to the Chaputepec Park and there are 5-6 museums within walking distances. Choosing a location in a big place like Mexico City is important. After making the reservation, we emailed the Conceige Desk for the transfer service from the airport. We got prompt responses, and were picked up by one of their drivers in a nice sedan. Regarding services at the hotel, staff at the Reception Desk, Conceige Desk, House Keeping and Resturants are all professional, couteous and responsive to our needs. I will give the services 5 Stars. Hyatt also has a Regency Louge service on the 40th floor. It is a wonderful place to relax, have a drink and to catch up with our computers. Our trip to Mecico City was a great experience. We have very positive opinion of this lovely city. Many thanks to the Hyatt Rency Mexico City and their staff for being there.

    Jan 24, 2023
  • 5.0 star tripadvisor rating
    Beautiful hotel, fantastic location

    The hotel is in an excellent location. There are parks, museums, zoo, and excellent restaurants in easy walking distance. The hotel is very modern and all the staff were very nice, helpful and very efficient.

    Jan 23, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319