General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating892 reviews
Great overnight stay
Arrived in inclement weather and room, staff and drinks downstairs were perfect to relax. Room had a mini fridge, microwave and coffe maker and sofa. Bed was comfortable Night was quiet and woke up refreshed
Great Location and Friendly Staff
We have stayed at this location 2 times now for a local hockey tournament. The staff is always very friendly and super helpful. It is close to everything and the rooms are nice and comfortable. Highly recommend.
Service could be better. Check rooms daily for at least needs. Trash, toilet paper and clean towels. Tell you at time of booking there is a $5 charge for parking. Tell you at time if check in. That house keeping only service room after ? Days
I love this hotel. It is modern and inviting. The front desk staff were all super friendly and helpful. The room was clean and larger than I expected. The hotel is located in a safe neighborhood that is close to major highways and has plenty of nearby amenities. I will definitely stay here again!
Great experience with 2 minor feedback items
Overall I enjoyed my stay. Two minor bits of feedback. Charging $5 per night for parking was very off-brand for Hyatt. I've never had any Hyatt Place charge that in the past. Especially in a facility with a large parking lot like this one had. It felt like a petty cash grab. Further, the breakfast was mediocre. It was not as high quality as other Hyatt Place's. It was more Fairfield Inn vs. Hyatt brand. More variety of fruit (they just had melon) as well as more overall selection of foods would be nice. There were only coffee cups which were expected to also be used for juice. It felt as if the hotel ownership is trying to provide the bare minimum to save costs. In the end, I still enjoyed my stay - and would likely return. The staff made a huge difference - everyone was very nice with smiles on their face. But the parking and breakfast was not on brand with what I've come to expect from Hyatt Place.