General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating962 reviews
Place and Room looks good and clean .Very good choice for family . Close to Polaris Place and near by places .Would definitely recommend this place for stay .Continental Breakfast is good .Only recommendation would be to have better blankets and pillows as I have felt little less when compared to other facilities
Room was bigger than expected, very clean, beds were very comfortable, and we liked the separation of the beds and living area. Staff was friendly and efficient. I would recommend this hotel for everyone.
Great stay for me and my son!!
Great spot to stay. Very clean. Staff was so nice. Pool was nice and clean with good patio furniture. Nice and quiet. Great location walking distance to restaurants shops and things to do. We really had a great time. Breakfast was also fresh and plenty options!!
There was a mess up with my booking but the staff was nice and accommodating to fix it. They were quick to help when asked. The hotel is older and the rooms show this. While they are helpful the room did not seem to be ready for guest to stay. Had a quarter or less of toilet paper in the room. There were several stains on the carpet and candy under the sofa that you could see from standing 2 feet away. We had a king room so I do not know if this was the design in all the rooms but you have to either mount the toilet or step into the shower to use the bathroom. If you have any balance issues you might hit the glass door while trying to use the toilet. There is a mirror door to the closet that is not on track right and feels like you are going to break it just trying to move it. The fridge in the room was nice but it seems to be a replacement and is about 2 inches shorter on both height and width so it does not fit in the space well and falls out if you pull the door without bracing it. The breakfast was okay but you can see that they use Gordon food services for food as the can are visible when getting food. Which I am not against but the review I read prior make it seem like it was fresh and amazing but I think it was all frozen? You better go earlier to get breakfast though because it seems like to sit under the warmer and get dried out fast. The last day they added lids with pot warmer but they were the thinest warms I have used that were super hot. Even though it was located in a good area to get around the surrounding cuties I do not know if the price would make it worth it. I would not stay here again.
Sock dirty, no housekeeping and almost had to ask for toilet paper
Title says it all. I liked the area, did not enjoy this Hilton Place. Housekeeping when promised would been nice, took out my trash one day, and everyday socks got soiled walking around the room. Breakfast did not disappoint, and staff was friendly. Very disappointed in housekeeping services.