Property Information
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Resort Details
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Great place to stay
We are so satisfied with this place. Clean, great location and friendly people! Amazing breakfast, feels like a 5 star hotel Definitely will come back Highly recommend Only one thing that you have to pay extra for parking
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Outstanding Hotel
This hotel has the best front counter employees ever! They were super nice and explained everything we needed to know. The beds were very comfortable. The room was spacious and clean. This is a great place to stay.
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Great family spot for 3-4 days
Great location, friendly staff, and clean rooms. Awesome breakfast. Would recommend and would not hesitate to stay there again. Right next to the downtown parking structure. Room on the 9th floor also had a nice view.
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Don’t Valet, and you’ll have a great stay.
Customer service nice— but the valet totally worthless, didn’t treat my car kindly and needed nearly 400$ to fix my power steering. The public parking is right nearby and everything is around. It was just so infuriating to have to go and ask the customer service for information that the valet did not know.
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Book elsewhere!!
We arrived here 2 nights ago. Hotel is tired, poorly run and desperately over priced. Room average- bed linen tired and towels thin. Water pressure terrible especially in the bathroom sink. There is no service to speak off. Bar in lobby very average, outside areas in need of a clean. Breakfast adequate but again no service. You help yourself to everything. The only aspect with good service is car valet. Although expensive. I particularly take offence to throwaway plates. The impact on the environment is disgraceful. This is supposed to be a 4 star hotel .. well it certainly is not worth 370 US dollars per night which is what we are paying!! Cannot comment on rooftop bar as it’s closed. Cannot recommend. Charleston is a beautiful city with wonderful people.