Property Location: A stay at Hotel Misión Guanajuato places you in the heart of Guanajuato, within a 5-minute drive of Mummies Museum and Alley of the Kiss. This hotel is 2.2 mi (3.6 km) from Union Garden and 2.3 mi (3.7 km) from Juarez Theater.
Rooms: Stay in one of 138 guestrooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Amenities: Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this Colonial hotel include complimentary wireless Internet access, concierge services, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 3 kilometers.
Dining: Enjoy Mexican cuisine at Del Pueblito, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Business, Other Amenities: Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
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Resort Details
General Policies & Fine Print
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashNoise-free guestrooms cannot be guaranteedBe prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: Front desk staff will greet guests on arrival.
Know before you go: This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Optional Fees: Fee for buffet breakfast: approximately MXN 185 for adults and MXN 145 for children Pet fee: MXN 600 per pet, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
793 reviews
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Apr 21, 2023Terrible experience, I wouldn’t recommend it to anybody.
This hotel stinks, there a sewer river by this hotel, so smells very bad, specially at night, the swimming pool was out of service 3 of the days we spent there. Very bad customer service. We got over charges on their website prices, it was actually cheaper to book there in person. The last day we spent there the room didn’t get get cleaned, no clean towels and nobody care when I complained about it, this hotel is one of the worst in my list, very disappointed.
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Dec 30, 2022
This is a scam
This place it’s like a haunted place. The wifi didn’t get in the room! Ever! Mirror in the room was broken. The worst part is there is no elevator, it’s out of service and employees hace to carry suitcases 5 floors! Bed was clean and nice. But everything else it’s almost scary!
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Oct 17, 2020
Thieves
Stay away at all cost! Left my mobile behind, after multiple attempts to get it back was told someone else representing me took the mobile; a total lie! I was about to call the police on them but it was not worth my energy and stress.
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Feb 13, 2020Authentic 17 Century Mission
This hotel is situated on the outskirts of Guanajuato so one needs to have transportation to the old city. It is an authentic mission which has had some renovation. We were fortunate to have a renovated room which was spacious and nicely decorated. There was a patio and swimming pool but we were not there long enough to make use of it. Staying in this Mexican hacienda was an experience.
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Dec 14, 2019
Don’t stay here if you’re a tourist!
I stayed here as part of a two week Mexico trip this winter. The rooms were not ready when we arrived so we put three people’s belongings in one room, and left the key at the front desk so that if anyone wanted to go back before the others they could and have access to their belongings. When we got back to the hotel at 9 PM, they were unable to locate our key or find our reservation. The clerk at the front desk did not try to speak to me in English – and him and his friend laughed at us when we tried to speak in Spanish. We finally got access to the room where all of our belongings were, and the clerk left to bring up the two additional hotel keys, and never came back. Breakfast was in at a bar, the staff was rude, and the hotel was not in a central location. There was a wedding happening the week and we were here and the rooms were very loud late into the evening. The only thing this hotel has going for it is a beautiful pool.