Welcome to the Holiday Inn & Suites San Mateo-San Francisco SFOLocated within minutes from San Francisco International Airport SFO, our hotel is ideal for every traveler. In and nearby San Mateo, you can locate top companies like Coupa Software Inc, Guidewire Software, Inc, Lumity Inc, Kronos BIO, Capcom, GoPro, Gilead Sciences, Sony Corporation, International Business Machines Corporation, Visa Inc, Google Inc, EY Laboratories and Accenture.If youre wanting to enjoy the great weather, visit Coyote Point Museum, Great America Theme Park, Seal Point Park, CuriOdyssey, Pulgas National Park, Japanese Garden, San Mateo Central Park, or Laurelwood Park for a day of hiking. Or enjoy the many events located at San Mateo County Event Center After a long day on the town, sit back and relax in our whirlpool and sauna or enjoy cocktails and dinner at our onsite restaurant, the Bistro 330 Bar & Grill, where there's sure to be something delicious for everyone. We also offer a 24-hour Fitness Center, business center, and free Wi-fi access. Lets not forget our three meeting spaces, totaling 2500 sq ft. Whether youre here on business or enjoying the many outdoor activities the Bay and Silicon Valley have to offer, you can take advantage of our clean and well-staffed Holiday Inn & Suites San Mateo-San Francisco SFO!

Property Information

Year Built: 1992
Accessible rooms: 6
Double bedrooms: 51
Floors: 4
Nonsmoking rooms: 172
Single-bedded accommodations: 59
Suites: 20
Total rooms: 172

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 19
Pet Policy Pets are not allowed. Service animals are permitted.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 375 reviews
  • 1.0 star tripadvisor rating
    Ants in room

    There were bugs flying around my room. Got bit multiple times. Then when I woke up I saw ants crawling all over near the sink. I feel like I still have ants on me. I asked for service and because I booked online she said there is nothing she can do and a manager will be calling me. Usually I love holiday inns but this one seems to not be clean. Literally had ants crawling out of the sink

    May 14, 2023
  • 3.0 star tripadvisor rating
    Pool and restaurant not open

    We booked this place based on a working pool/hot tub and restaurant on-site. When we arrived, we learned neither was working. The closest restaurant is about a 15 minute walk away. We had no issues with the room or employee’s. We were given a refund and went elsewhere.

    Feb 21, 2023
  • 1.0 star tripadvisor rating
    Dishonesty!

    Apart from poor WiFi connection, a half working gym and a closed dining room the biggest issue with this hotel is honesty! We left some shoes and presents bought in San Francisco in the hotel suite. Our fault completely! However when we returned home we realised this and were told by Reception at the hotel that according to Housekeeping nothing was left. Either the Reception didn't check or Housekeeping didn't report that brand new things had been left. This means that someone is not being honest. This is wrong and extremely disappointing and as a result I would urge people to find a different hotel in San Francisco/San Matteo, as they can't be trusted

    Jan 08, 2023
  • 1.0 star tripadvisor rating
    Rude and standoffish staff

    Booked two nights during Labor's day weekend. 1st day in the morning, Joe (the manager) picked up my call, told me there is no breakfast, "7 years working here, this is first time ever happened" (later I learned how polarized this person is!) . I let this part go as I was going to meet up friend for brunch. 2nd night, there came overwhelming noise from the bathroom. First thought this was transient. However, it kept going all night, 12pm-7am; I recorded on my phone. The floor above me--apparently customer didnt need to sleep, they kept banging on the floor. I gave my feedback on the front desk during check out. The receptionist, quite standoffishly, told me I could've complained last night and gotten room switched.(Seriously....During middle of the night/early morning?) Later I called Expedia, to relay the message and get refund. Joe (the Manager) balantly lied! To the Expedia agent, he said there's no such thing they didnt provide breakfast, and there was no complaint! I called Holiday Inn right away to follow up, Joe admitted to me it was him, who told me there was no breakfast. On the phone, he steadily (and stubbornly) refused to work around the situation. Not attentively listening at all. Joe, what is wrong with you?! You apparently don't belong to hospitality industry with your crappy attitude! Staff here need real good basic training. This was the worst hotel experience I've ever had.

    Sep 06, 2022
  • 4.0 star tripadvisor rating
    Nice convenient Stay. Good nights sleep

    We had a nice 1 night stay here while passing through. It’s near the motorway so easy to find. The town itself is about 1 mile away so we could go get dinner before going to bed. We had a very large room with 2 double beds which were very comfortable. WiFi worked well which the kids were happy about. The room had a fridge and microwave. The hotel has laundry which was a bonus.

    Aug 27, 2022
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319