Customer Ratings & Reviews
TripAdvisor Traveler Rating5694 reviews
Wonderful experience, nice rooms, breakfast was amazing. Thank you Yolanda for making our stay exceptional. You have excellent customer service. You made our stay comfortable and allocated us a room that fit us all. You are proactive and caring. Thanks again for the wonderful experience.
I loved this hotel
This hotel has everything. Several restaurants, a Starbucks, and its a short walk over a bridge to Disney Springs. I loved my stay here, and I hope stay here again in the future. The gym is larger than most hotel gyms which was a plus.
Hilton Vacation Resort may/will aggressively call you, if you stay here.
While the resort itself is great and the people were great, because we stayed at the resort, we are now getting very aggressive calls from the Hilton Vacation Resorts (their timeshare company). The only reason I am giving them this low of a score is because of the calls. Be prepared if you stay here, you may/will get aggressive calls from Hilton Vacation Resorts. For this reason and this reason alone, we will not be returning to this property, as I didn’t realize we would be put on their call list.
Perfect for being by the springs
Amazing! We go to Disney several times a year, depending on who we take with us depends where we stay, this visit was for our anniversary so it was just my myself, my husband and our 1 year old daughter. This was our 1st time staying here and we loved it! We will stay here again!!!! The rooms are nice and big, the pool was clean with plenty of room to spread out. The coffee shop/market were great, and the food from was good. We had a crib brought to our room, I was able to bring my own crib sheet from home to help my daughter feel more at home (smelt like home) and set up her black out tent over it. She slept great every night. We loved how close we were to the springs and would walk over every day. And did valet parking which was so easy and made getting her in and out of the car perfect especially after a long day at the theme parks. After staying at several different places around Disney it’ll be hard to stay at a different location being this close to the springs.
I was trying to not agree with the bad reviews on this place and see for myself. The room was very outdated and in some need of TLC. The carpet was dirty. Bed was just ok as far as comfort. Location was nice.