Customer Ratings & Reviews
TripAdvisor Traveler Rating1692 reviews
Very modern and up-to-date decor and furnishings througout
Although this hotel may look dated on the outside, the inside, is completely modern, new, and clean. From the lobby, to the hallways, to the rooms, the decor and furnishings are very nice. This hotel is 15 minutes from San Francisco with the onramp to the freeway to SF one block from hotel.
Friendly and near everything
The staff make this place GREAT. Everyone was so genuine and helpful. Kiki, one of the bartenders, was absolutely fantastic. She inquired about my day and suggested places to eat. I stayed at the hotel for about 6 weeks, on and off, and she welcomed me back warmly each and every time - even inquired after my family. She brightened my day!
stayed here for business. its pretty much an old hotel. rooms are big. staff was very nice. they charge 25$ for parking per night. don't understand why so expensive. weird but they don't have free coffee at the lobby like other Hilton garden inn hotels. room didn't have a safe. view from the room pointing to the bay was nice. if you cross the street and walk 10 minutes you can get to a nice shopping area, but wouldn't walk there alone at night
Recommend for Business Stay
Convenient location and good amenities (fridge, microwave, guest self laundry, good gym, and small hot tub). Staff is friendly. Rooms are clean (though the cleaning material used on the tile leaves the tile sticky — Hilton, I hope you may consider changing product). It’s nice to have the water view. Would recommend.
Good business stay
What you would expect from Hilton garden inn. Clean hotel. Good service. Nice gym. Easy parking. Minor complaints are not very walkable area and expensive breakfast. I still hate the Hilton policy change of giving you $10 credit instead of free breakfast and charging $25 for the breakfast but not the hotels fault. I would stay here again on business.