Daily Resort Charge includes: Shuttle service to Old Town Key West with beach access; scheduled airport transportation; two daily in-room bottled waters; two daily alcoholic or non-alcoholic drinks at the Garden Grille.Daily Resort Charge includes: Shuttle service to Old Town Key West; with beach access; scheduled airport transportation; two daily in-room bottled waters; two daily alcoholic or non-alcoholic drinks at the Garden Grille. The best of Key West in easy reachWe're off Highway 1, three miles from Duval Street and Smathers Beach, and walking distance from restaurants. The Ernest Hemingway House and Old Town can be reached in about 10 minutes, and Mallory Square is only four miles from our door. Enjoy our restaurant, outdoor pool bar, available downtown shuttle service, and 24-hour convenience shop.

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Hotel Advisories

Advisory A minimum mandatory hotel-imposed Daily Resort Charge of $25.00 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. Inclusions are: shuttle service to Old Town, airport transfers, 2 bottled waters daily, 2 drinks daily. This fee and inclusions are subject to change at any time. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
Advisory Daily Resort Charge includes: Shuttle service to Old Town Key West with beach access; scheduled airport transportation; two daily in-room bottled waters; two daily alcoholic or non-alcoholic drinks at the Garden Grille.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 3190 reviews
  • 5.0 star tripadvisor rating
    Mary is the one!!!

    Mary was the majority of my encounters when it came to customer service and she was a joy to speak to. She was very welcoming and I couldn’t have asked for a better way to be treated as nowadays good customer service is hard to find. Give her a raise! She’s amazing.

    Apr 16, 2024
  • 2.0 star tripadvisor rating
    Not a family resort and poor value for money

    Not a family hotel given adults continuously smoking around the pool and a room which was next to the construction site adjacent as well as the very busy main road. The only thing that drowned it out ironically was the very noisy air conditioning. I had emailed 5 days before our visit on this matter, spoke to reception about not receiving a reply on arrival (the guy at reception said he didn’t know the main email address when I asked him to verify it!) and was told the manager Christian was busy but would be in touch. Even after 5 nights staying there - as well as filling out the Wi-Fi customer service questionnaire - I was never contacted. Very poor guest service by management. Certainly not worth c$500 a night including resort fees, taxes etc.

    Apr 15, 2024
  • 5.0 star tripadvisor rating
    Party and Relax

    The hotel is very cool with a great party soul :) The pool is charming and the rooms are very confortable. You need to take shuttle to the center but it is in every half hour and just 10 minutes. We had a very warm welcoming and were informed on all details by the great F.D. Team, special thanks to Chris G and Bianca. We felt like home!

    Apr 12, 2024
  • 5.0 star tripadvisor rating
    Good reaort

    Check in experience was great. Chris G and Jesse on the front desk team were amazing. They were friendly and attentive and answered all our questions. When they left it was a different experience. The internet went down in the middle of our stay because they were doing an upgrade. There were 2 different people on the front desk that told us to keep trying as it should be working. It wasn’t. They said it was working for them. Many guests were complaining the internet was down (because it was). Telling guests to keep trying and that it worked for them on their phones wasn’t very helpful. We didn’t have any internet from early afternoon until the following morning. Another worker at the resort who was fantastic was Nick at the pool. He was 10/10 helpful. He made sure to monitor chairs and make sure people weren’t ‘reserving’ chairs and was very attentive. He worked non stop all day doing clean up and attending to guests. Some of the chairs were in rough condition. He made sure to get us a couple of pillows so that the sagging wasn’t noticeable. Something to note is that the area is very humid so you need to keep the air conditioner cranked in the room to avoid humidity build up. As a result, the units kicked in a lot and were very loud. Just something worth noting in case you’re a light sleeper. The shuttle drivers were excellent and we used the shuttle both days to get into town. They were on time and very friendly.

    Apr 08, 2024
  • 5.0 star tripadvisor rating
    Great time

    Great pool and a very convenient shuttle to/from the action in town. Chris G and Nat were very helpful on check in, and when we realized our son forgot his toothbrush. Great first impressions at the property. We are excited for the rest of our stay.

    Apr 05, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319