Customer Ratings & Reviews
TripAdvisor Traveler Rating2889 reviews
Memorial Day weekend stay
My husband and I were there 5/26-29 and loved it. I am EXTREMELY picky where I stay. I had been watching the reviews for months and was wondering if I made the right choice. I did make the right choice. I thoroughly checked room for bugs and nothing found. We had the malcolm pool view and it was roomy and loved tge balcony. Everyone we encountered was very nice and helpful. Loved Nick at pool. Plenty of extra chairs and tables. You will not be sorry if you stay here. Also loved the free shuttle every 30 minutes. We rarely stay the same place teice but I would definitely stay again. We ordred from food truck a few times and was good. We got breakfast twice at IHOP next door and service and food good there too. We also walked to Publix for snacks for our room.
My stay in Key West Florida
Our stay at the Havana Cabana resort was quite wonderful the pool area was refreshing and I didn’t want to leave 👍🏽 Great staff, nice room, plenty of enjoy. Come to Havana Cabana resort and treat yourself
Great concept Hotel…but they have work to do!
Wonderful Concept hotel… well-thought put to nearly every detail… but they have a lot of work to do… maybe be open for 5 years but the hotel is not … tile falling off the wall, minimal hot water, walls are paper thin (we could hear everyone walking outside our room), and they do not have enough pool chairs, etc for being fully booked. We couldn’t get anywhere near the pool (3 days); they advertise cafe con leche but told us they don’t have a machine. Loved the smoothies, popsicles and churros… staff was amazing and so friendly and helpful but you could tell they are short staffed.
Ok - Nothing to write home about.
This place visually is amazing. It's extremely quirky and the communal areas are clean. The rooms hugely let this down. Dark, dingy and no room. It's on the cheaper side for Key West however it's not worth the money based on the uncomfortable rooms. Filthy floors and room didn't get cleaned by maids. Good truck and good drinks are what makes this place. I wouldn't return based on the bad rooms, they need serious attention. We had four people staying but items only provided for two people. Reception staff weren't particularly welcoming either.
Will be back forsure!
We can here with 2 kids, 17 and 9! We ALL loved it! From the cool sign and cars out front, to the fun lobby to the amazing pool, bar and food truck, to the fun rooms! We loved it, not one complaint! Would come back forsure! The pool is wonderful! They gave us welcoming drinks and cool fun sunglasses my kids wore the whole trip! Best on island, coming from locals and from what we saw! Bravo Havana Cabana!