Customer Ratings & Reviews
TripAdvisor Traveler Rating7613 reviews
Great place to settle in
Ryan and Angel were amazing at the pool bar! The pool are and lounge were great and S3 has great food and atmosphere. Breakfast at Le March hit the spot. My family and I will be back soon for more fun in the sun!
Stellar Customer Experience
This hotel was without a doubt one of the most outstanding places we have stayed in the Fort Lauderdale Miami area. From the minute we checked in we knew we would be well taken care of! Malieka made our check-in process AP smooth , and was inviting and so helpful with dinner reservations. Our room was spotless and absolutely gorgeous overlooking the ocean. When we got to the pool deck area, it was a jammin party which was super fun but not what we were looking for so we headed to the beach. There our friend Gino set us up with beautiful chairs and for an additional charge an umbrella.. Jovoughn’s service was stellar, we wanted for nothing as he was extremely attentive. When it was time for us to leave the hotel, we were greeted at the door by Nixon , who took great care, and helping us get a ride to the airport and treated us with respect and humility, asking for us to return. This was an absolutely outstanding stay. We cannot wait to go back!
Great hotel and super relaxing
This hotel has the friendliest staff I have ever met. The rooms are great and spacious. The pool is set up well with easy access to the restaurant and bar. It's right across from th beach. Kudos to Arlene in Ilios, Orlando at the front desk and Leon in the Spa. These people are an asset to the hotel. The only negative is the high price of Valet parking ($55) and no other option. I'll be back again for a nice relaxing visit.
We're going to go back!
We attended a conference her and this place is awesome. We'll stay her next time we go across the state. We could see the ocean, the room was spacious and clean. The staff was better than a 5-star hotel! Paul the bellhop was impressive. Food was excellent
Great hotel and customer service.
Great services all staff were always welcoming and offered assistance. Hotel has great amenities, Pool deck with pool attendants and bar servers, ate at both restaurants and the food was great. They have a small shop if you need anything. Room was cleaned every day, and complimentary water bottles when we went to the beach. Front desk was very helpful and we were able to upgrade to a nice room. Even night time staff in the front desk was nice when we came in at 3am.