Discover Hideaway at Royalton Riviera Cancun, the perfect place to open yourself up to an elegant adults only vacation experience. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment.  Hideaway guests may enjoy access to all of Royalton Riviera Cancun's restaurants, bars, activities, and health and wellness facilities.


Riviera Maya
Cancun International Airport (CUN) : 12 miles

Property Information

Total rooms and suites: 343


Resort Details


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Hotel Advisories

Advisory The Hotel wants to notify that all the guests arriving as of January 1st 2023, the complimentary access to hydrotherapy circuits will be limited over the age of 18 which will be one session per person per stay.
Advisory The second phase will be cover lavish suites of resorts. These improvements will be implemented in different sections throughout the resort and will take place in a slower pace. It has been specially outlined like that to avoid any disruptions to our clients.
Advisory We are thrilled to share with you the exciting news that the first phase of our transformative journey has been a resounding success.
Advisory The Environmental Sanitation Tax of a minimum 76 MXN (approx. $5.00 USD) per guest, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
Advisory We would like to inform you of an upcoming upgrade schedule for our restaurants. Please take note of the following dates: 1- Taj | Indian Cuisine Upgrade Period: June 11, 2024, to July 5, 2024 2- Grazie | Italian Cuisine Upgrade Period: July 6, 2024, to July 30, 2024 During these periods, the respective restaurants will be undergoing enhancements to provide you with an even better dining experience.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 20338 reviews
  • 5.0 star tripadvisor rating
    Fantastic family fun at Royalton Hotel

    Our family experience at the Royalton Hotel was truly delightful. The resort is a beautiful place for family gatherings, surrounded by scenic beach views. The Kids Club team, consisting of Carolina, Alberto, Juanita, Eren, Vero and René, featured entertaining shows that kept the children thrilled. We enjoyed a variety of delicious dining options, each offering good quality and diverse choices. The whole atmosphere was conducive to fun and relaxation. The staff were invariably friendly and attentive, making our stay smooth and enjoyable. Overall, our visit to the Royalton was a fantastic experience, perfect for families looking to enjoy quality time together.

    Jun 12, 2024
  • 5.0 star tripadvisor rating

    The club house is the best, the attention is exelente the truth took very good care of our little ones had a lot of fun and we had the opportunity to enjoy the hotel much more, thank you very much.Carolina Alberto,Eren, René,Vero for the best experience in Mexico

    Jun 12, 2024
  • 5.0 star tripadvisor rating
    The Vibe Crew works so hard!

    Aside from the all inclusive drinks, my favorite part of the trip was the Vibe Crew that seemed to be making sure everyone was having fun from the time I woke up to the time I went to the club. Daniel was the best! He was always doing everything to make sure we had a great time. He made us balloon animals, played water volleyball with us, and even dove into the pool to help me find my ring I just lost. Thank you Daniel for such a great time!!

    Jun 12, 2024
  • 5.0 star tripadvisor rating
    Great vacation.

    I came here for 5 nights last week and was totally and experience. Everything was on top, starting with the food in every single restaurant, Marche for breakfast and lunch always delicious, variety of food, clean. For dinner I totally fell in love with zen and Agave. They were both my favorite restaurants. Drinks were delicious and zero watered or strong with the taste of cheap alcohol like in other hotels i have been before. If I have one complain will be just on the night. The service at the bars in the nighttime it's absolutely rude and no matter if you tip (I did) they don't seem happy to attend you. On the other hand. I want to shout out Kendell and Jonny from the vibes team. Always taking care of us. Also the kids club they were fantastic.

    Jun 12, 2024
  • 1.0 star tripadvisor rating

    We booked the second most expensive room, Presidential One Bedroom Swim Out Suite Diamond Club. The moment we walked in our suite it smelled terribly. My husband sat on the chaise and it was wet. Turns out someone urinated on it. The rest of the room was dirty, floors sticky, furniture worn out, etc. Their way of fixing it was to replace the chaise, which did nothing for the smell. Rooms are old and dated. We were supposed to spend 8 days here and only lasted 3 hours before we went to a different hotel.

    Jun 11, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319