Discover Hideaway at Royalton Riviera Cancun, the perfect place to open yourself up to an elegant adults only vacation experience. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment.  Hideaway guests may enjoy access to all of Royalton Riviera Cancun's restaurants, bars, activities, and health and wellness facilities.

Location

Riviera Maya
Cancun International Airport (CUN) : 12 miles

Property Information

Total rooms and suites: 343

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The Hotel wants to notify that all the guests arriving as of January 1st 2023, the complimentary access to hydrotherapy circuits will be limited over the age of 18 which will be one session per person per stay.
Advisory The second phase will be cover lavish suites of resorts. These improvements will be implemented in different sections throughout the resort and will take place in a slower pace. It has been specially outlined like that to avoid any disruptions to our clients.
Advisory We are thrilled to share with you the exciting news that the first phase of our transformative journey has been a resounding success.
Advisory The Environmental Sanitation Tax of a minimum 76 MXN (approx. $5.00 USD) per room, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 21263 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Disappointed

    After a delayed flight of more than 8 hours we arrived to find that the rooms that booked were released the front desk clerk was scrambling to find rooms for a bus load of people The lawn care consisted in spraying pesticides with the wind blowing it towards the pool area when asked to stop they just moved and continued Additionally maintenance workers sprayed paint and chemicals while people were at the pool with the wind blowing in the pool direction A’lacarte app was frustrating at times, with preservance we were able to get our dinners Food was good and the staff worked hard Lastly we were without ice for 3 days and brand name liquor was not available Shout out to Diego in the kitchen he made my morning meal delightful

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Big Resort Terrible Service

    The service was terrible. This was our 5th stay at all inclusive resort in the Mayan Riviera (Mexico) always at a different resort. This resort is BIG! While getting to and from your room via the hallways it feels like miles long. There are elevators, escalators and ramps but tons of walking required. There are lots of pool and restaurant options. The food was excellent! All that is great however the staff, especially bartenders were not friendly, they seemed understaffed and couldn’t keep up with the line ups, no eye contact, no smile and no effort to engage. The main floor lobby has beautiful views to take in the sunrise. This is the first resort I’ve experienced where you can also see the sunset.

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Concierge service

    The concierge was amazing and Alexis handled every aspect of our dilemma and solved it so very well. He helped us so greatly and was so fast to solve our dilemma. The hotel is good too. The food was amazing and the buffet was very nice and a lot of different options for food

    Jan 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful

    What an amazing experience. The hotel was immaculate. The staff from the off were superb. Unable to fault any meal we had. My personal favourite was the steakhouse. The guys working behind the diamond class beach bar were brilliant. The drinks were excellent quality. The beaches and grounds were beautiful and well kept. The pool and room butlers were great! Everything we asked for was always there on time. The only draw back is the location. Taxis are expensive if you want to leave the complex.

    Jan 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Salon-Up do!

    Sarai at the salon was wonderful. Did both my hair and my daughters for my other daughter’s wedding. She listened, looked at the picture I brought and executed it perfectly! She was friendly and personable. Would go back! #devonandmarck2025 🤍🤍🤍🤍

    Jan 18, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319