The AAA Four Diamond Award-winning Harrah's New Orleans hotel is located in the heart of the world's most exhilarating city. This 26-story marvel, with 450 oversized rooms and suites, provides an unparalleled escape. These luxurious New Orleans accommodations feature deluxe beds with Simmons® Beautyrest® pillow-top mattress, high-definition flat screen televisions and wireless Internet.
With the spectacular views of the Mississippi River and New Orleans skyline, just steps from the French Quarter and Convention Center, and a few blocks from the Superdome, there is no better place to stay in New Orleans than Harrah's.
General Policies & Fine Print
Cancellations made inside of 2 days prior to arrival incur a 1 night penalty and applicable product penalties.
No-shows incur a 1 night penalty and applicable product penalties.
A credit card imprint and photo I.D. will be required at check-in for telephone and incidental charges.
Hotel Spring Break Policy - Information is not available at this time. Contact the hotel for current policies.
Room taxes are included in vacation price.
Resort Fee – Mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
Basic WiFi for 2 devices per room, per day
Unlimited Local Calls
Access to the fitness center for two registered guests per day
- No Show Penalty: 1 Night Applies: Sunday - Saturday 01Jan15 - 31Dec50
Customer Ratings & Reviews
TripAdvisor Traveler Rating9561 reviews
First trip to New Orleans
First of all the location is very good you can walk from the hotel through the casino and exit right on the edge of the French Quarter. We stayed 3 nights and that was plenty to see most of the area close by, he rooms were very nice but could use a little updating which would have made this review a 5 instead of a 4. This was our first trip to New Orleans so we wanted to stay close to the French Quarter so we could walk everywhere. The casino had decent food but we could not bring our 18 year old to the restaurants in the casino as you have to be 21 to be in the casino even with an adult. I found the casino to have a lucky vibe and walked away a winner. All in all a very good experience probably would give it a 4.5 if they allowed it.
Hotel needs some attention!
Our Premium King River view room was large & comfortable. Loved the bed & linens. However, the cleanliness of the room was horrible. Not sure our shower has been cleaned in quite a while & it leaked so the bath mat was soaked when we stepped out. The drawers in the coffee bar had old used q-tips & band aid wrappers & old coffee stains. The shelves in the TV console in the living room had some kind of sticky goo on them so you couldn’t use them. We accidentally knocked the cushion of the chaise off & there was all kinds of trash under it like including dental floss picks. There was only 1 light bulb working in the chandelier over the dining table. All of the furniture & some of the carpet had stains & was really showing wear. On the plus side everyone was super friendly & helpful and the lobby is beautiful and the parking garage is very convenient. Hopefully once Caesar’s takes over they will resolve the cleanliness issues.
My family had three rooms here for two nights after our cruise out of NOLA. My room was not very clean. There was dirt in cornors and dust and a pile of dirt behind the bathroom door. One of the beds didnt appear that the sheets had been changed. Staff was ok, not very friendly. Disappointed in this stay.
Property is nice.
But the hotel takes too long to issue your deposit back to your credit card….plus I lost so much money at the casino…no machines were even letting me play…so I’m waiting on a TINY credit back from the VIP host which I have yet to see as well. They can take your money fast but credits take too long. They hold it a while to get interest on your money.
Caesar reward members - terrible hotel.
The hotel leaves much to be desired. The front desk staff are unfriendly. The rooms do not offer extras like a bottle of water or bathroom amenities. I asked for a bag of coffee and we never received it. Our room was never serviced during our weekend stay and room service was not available through the app or phone. The room was fine for size for a family of 4. The elevators are SO slow. The bellmans do work very hard and are friendly.