Customer Ratings & Reviews
TripAdvisor Traveler Rating1352 reviews
Left Item Stolen by Staff
Don't leave an item behind or it will likely be stolen and then staff will lie to you about it's whereabouts. I was in Denver from May 2nd to the 6th on business. I had a new portable speaker that I left on the TV stand. I realized on my flight that I left it in the room and called called the front desk to get it back. The person that answered said they new of the speaker and they would get back to me. Four calls later with my number left everytime; not a single call back. Ghosted by the management.
AWFUL avoid it!
They should mention you’re forced to use valet parking if you want to park in their lot and you can’t hold your own keys with the added bonus of giving them to someone you’d never give anything important to. $200+/night for this is a cruel joke. Housekeepers were outside our room sitting on the floor for an hour talking and making my dogs bark at their annoying conversations. TV channels are missing every channel I’d watch. There’s no attached restaurant and anything is at least a few blocks away. Toilet seat was beyond loose and I had to tighten it and I really can’t wait until this is over. Best part is I’m a Hilton honors member and nothing in the app works and the internet speeds make dial-up look good. This place should be avoided.
Great position and very user friendly
Very nice hotel near downtown. Bars and restaurants close by. The staff were so helpful and kind, particularly Miguel on the front desk. He is a real asset to the hotel. Everywhere was clean and our room 603 was spacious and comfortable. Would stay again
Clean, comfortable and convenient.
Clean, relatively new, well located, good breakfast, comfortable beds and pillows , great service desk. Parking is 36$ a day but you can park on the street near meter form 6pm to 9 am and in the lot next door for 15$ a day. Unless its very crowded, you can find street parking and plenty of empty lots waiting to be built on. Other than that, the hotel is very well run, friendly, conventioneers and tourists.
An excellent downtown hotel
This is an excellent, safe hotel with a wonderful staff! The rooms are spacious, with so many great amenities. The business center is extremely helpful. It has a pool, which I did not get to use but wish I had. The desk staff is friendly and helpful. I would stay here anytime again! We had a group, and they could not be more helpful.