Customer Ratings & Reviews
TripAdvisor Traveler Rating1933 reviews
Great Stay on the Beach
Very friendly and professional staff. Nice room at great location. Free and adequate parking - easy access and regress. Our room even though on the side had nice view of beach. Good breakfast with nice variety of food.
Bring your own lock!
Due to the storms, you won’t get an ocean view and they won’t ask you to come back. If your slider door doesn’t lock, it’s okay to just use a beanbag. No joke! But, if you just need a nap, then the beds are actually pretty comfy.
Best stay in many years!
The employees were all pleasant, knowledgeable and helpful. The room was exceptionally clean. Having an option to not have daily maid service was great! A good location, very close to the ocean, quiet but not far from the activity along Daytona Beach. Breakfast was excellent.
Reasonable price for great facilities
Just a really nice hotel at a very reasonable rate with great staff. Bob the manager was very approachable and friendly. Breakfast is tasty and hot. The waffle bar is delicious. I’ll definitely visit again. It’s central location location on Daytona beach is great. Lots of restaurants and attractions within walking distance.
Great location but Poor Customer Service
Stayed here in September 2022. On arrival, we were approx 30 mins early to check in time however staff agreed room was ready , cant say I felt it was welcoming however did go through breakfast rules and Tikka bar opening hours Brilliant Location , literally on the beach so fantastic view from beach front room. Hotel room was clean however dated /musty and could do with renovation. Air con units very loud and did keep me awake , however we were only staying one night so wasnt worth letting staff know Tikka bar food was nice and staff pleasant Breakfast was okay , nothing special and not as good as Holiday Inn Express. On check out, staff were very abrupt to the point of rudeness , didnt ask if I enjoyed my stay , no conversation or interaction. I had to ask for invoice and glad I did as I was charged for 2 nights parking , I only stayed 1 . Staff did not apologise when I challenged this over charging and in fact made me feel very uncomfortable and that I was lying. Just said we will refund it in a couple of days. They have done this however their attitude would definitely put me off staying here or recomending this hotel. They are other hotels close by that have just a good location and also do not even charge for Parking. Disappointed , as this was our last hotel before travelling home and all other hotels on our trip were very welcoming Due to the Poor customer service I can only rate this hotel as average and nothing special apart from the location