General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating14288 reviews
Had a wonderful time. The resort was much bigger than my husband and I had expected which was a pleasant surprise. Loved the open walls, nice pool, and good service. Would recommend. Especially enjoyed visiting Miss Lous for a coffee (with alcohol) and a pastry. Also loved stopping into the sports bar for beer and food after spending a long day in the water and sun.
Awesome night thank you kids club
Tashe Phaedra, Shakira ,Clevia wow what a night the Kids club crew are awesome they took a day and put together a whole medley of Jamaican music wow wow amazing my grand daughter was beaming so happy,well done kids crew if you need some where for the kids to show their talents please please come and Visit. We having an amazing time well done
I thoroughly enjoyed the service with the workers. Everyone was so kind and helpful as well as eager to help with anything I needed. It was a pleasure seeing all the melanated people in this beautiful country. The cuisine was delicious and the overall resort gave the best experience possible. Fresh was a great hype man and host for the beach party, crowd involvement and knowledgeable. Nickayann was very inspirational with her dance moves!!! The culture displayed was on point!
The accommodations were nothing short of luxurious. My room was a haven of relaxation, beautifully appointed with modern furnishings and a breathtaking view of the surrounding landscape. The attention to detail was exceptional, from the plush bedding to the carefully selected artwork that adorned the walls.
Stay was pretty good from start to finish. The only real complaint I had was the quality of the wifi service inside the room. Other than that, I was satisfied with my experience at Grand Palladium Lucea.