Fronting the pristine waters of the Caribbean, the all-suite Grand Palladium Jamaica Resort & Spa offers the ideal setting for family vacations and active tropical getaways. With convenient access to the services and amenities offered at the adjoining Grand Palladium Lady Hamilton Resort & Spa, guests enjoy spacious guest suites, freshwater swimming pools, mini-golf, daily activities, boutique shops, children’s entertainment, sensational restaurants and bars and a pampering spa throughout their stay.


Montego Bay-Beach
Kingston, Jamaica (KIN)
Montego Bay, Jamaica - Sangster (MBJ) : 30 miles

Property Information

Year Built: 2008
Floors: 3
Total rooms: 540


Resort Details


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Hotel Advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory 24-hour room service will be charged at USD $17 per room and service.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 13486 reviews
  • 4.0 star tripadvisor rating
    Birthday Vacation

    I went for my birthday and it was the best vacation ever! the view from the oceanfront room was amazing sun sets were breath taking. The staff was extremely friendly and made me feel VIP. It was romantic as a couple but also provided kid friendly areas and activities. I can't wait to return as a family.

    Mar 30, 2023
  • 4.0 star tripadvisor rating
    very good

    we had to contact Housekeeping on our first night as no wash rags were provided and we also needed a blanket. on our penultimate night we had to call again for toilet tissue as we were down to a quarter roll. HOWEVER OUR REQUESTS WERE ANSWERED IN REASONABLE TIME AND WITH VERY COURTEOUS ATTENDANTS. ONLY ONE LESS-THAN-POSITIVE ENCOUNTER.

    Mar 30, 2023
  • 1.0 star tripadvisor rating
    Awful stay away

    Presidential member and so wish we did not join this group. Jr suite, no more stocked bar awful poor management and this place has gone down the drain fast. Never join pay as you go!!!! I don't have anything nice to say but need a certain amount of characters. So many amazing places and no membership is ever needed!

    Mar 29, 2023
  • 2.0 star tripadvisor rating

    The actual resort was pretty nice. The service end was very unacceptable. The big pool bar had one bartender so to try and get a drink was next to impossible. So we booked two cabannas on the very small beach the next day. We had our own server who started out strong then after the first hour went downhill fast. We had to ask other servers where he (Romondo) went and they did not know where he was either and they were not happy with him either. Finally he showed up with attitude and then did not come back again. Pretty pathetic. The services at the buffets was the worst I have ever experienced. It was hard just to get utensils or coffee from your server looking after you. They were continuously running out of food at the buffet and would not replenish it. SO we thought we would try room service and they said it would take 45 minutes but it actually took over two hours each time and our friends had the same problem. We found a different pool where the service was decent but then they kept running out of rum !! Who runs out of rum in Jamaica, this place ! I would go get morning coffee at the little coffee shop and they kept running out of Baileys. The Casino is ancient and very run down as well. We will not go back to this resort ever !! We have been to other Grand Palladium Resorts around the world and the experience was way more positive and way better ! There is absolutely no service at this resort. Please think twice before booking this resort in Jamaica !! They aslo kept running out of clean beach towels.

    Mar 29, 2023
  • 1.0 star tripadvisor rating
    Worst Hotel experience

    . I choose this spot to celebrate my 50th birthday and was super excited about celebrating this huge milestone, but several incidents led to this trip being horrible.I choose a ocean side suite king bed with a pullout with a private pool, upon arrival I was told they only had a room with a double bed.. The next day after breakfast we went to get the room changed, we were told it wasn't ready but would be at 3pm, wasn't rady until 5pm. When we arrived in the room, pull out not made, cracks in the tub, and roaches in the bathroom. They also ran out of comforters. My pool that I splurged to have, was being tiled and worked on, workers sitting around which prevented me from going outside to utilize. The fridge stopped working and was leaking all over the floor.I met with Guest services and the manager, to share my dissappointment, and was told there was nothing they could do. There was no compassion, it felt like they didn't care. I love Jamaica, but this hotel and its management was horrible..

    Mar 29, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319