The new Grand Palladium Costa Mujeres Resort & Spa is a bright and stylish 5-star beachfront hotel located in a privileged spot of Mexican Caribbean, Costa Mujeres beach, about 30 min away from the town of Cancún and its international airport. The Grand Palladium Costa Mujeres Resort & Spa, built ensuring the minimum environmental impact and the protection of the native species, stands apart for its architectonical modern design and the top-quality services offered, elevating the “all inclusive” concept to a new luxury level.

Guests of the resorts will discover the true spirit of Mexico, from its paradisiac white sandy beaches and crystal clear waters to its wonderful nearby ancient Mayan civilization vestiges. Surrounded by a virgin area full of mangroves, wild fauna and flora, in Grand Palladium Costa Mujeres Resort & Spa you can enjoy a deep contact with nature and an atmosphere of exclusive peace and tranquillity. A wide variety of high quality gastronomy offer, leisure and shopping areas as well as a vibrant nightlife scene will be also part of the experience.

The hotel has 592 luxury rooms with balcony or terrace, hydro massages and stunning views. Guests can enjoy a wide number of top services like 5 swimming pools, spa, gym, kids club and many premium features such as direct access to the swim-up pools of some suites. A modern amphitheatre with 360 grades scenario visibility, a Beach club with amazing views, a convention centre and impressive sportive installations are only some of the 5-star benefits.

Location

Costa Mujeres
Cancun International Airport (CUN) : 18 miles

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory In order to attend the Chic Cabaret Show there is an additional fee: $135 per person/per show

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 10510 reviews
  • 5.0 star tripadvisor rating
    Beautiful Resort!

    We stayed on the TRS side of this resort in April 2024 and had the most AMAZING experience. I am writing my review here because I already wrote mine on the TRS Coral side and I am unable to edit it. I left out our Butlers in my review and I wanted to make sure they are SEEN! Our 3 Butlers were Darisnel, Israel and Adrian. They were awesome! We didn't make many requests during our stay, but they were able to ensure that we had plenty of drinking water, pepsi light as well as extra coffee in our suite during our stay. They were very attentive and took care of any little thing that we needed. Adrian was our main contact and he ensured that our stay was lovely! I also wanted to add that I just adored our housekeeper. I do not recall her name, but please let her know that she was so appreciated! She was very good at her work. She made sure we had plenty of clean towels and kept our room very clean during our stay! Turn down service was also top notch. It was great to see water and chocolate along with my slippers at bedside in the evenings. Everyone was great overall. They deserve lots of recognition!

    Apr 19, 2024
  • 5.0 star tripadvisor rating
    Enjoying a relaxing, sunny place

    We are experiencing our last day in this beautiful resort and once again, Israel is there to improve our day. He is telling us that he works hard to be promoted rank we think he has the rights qualities to get there. We also met Israel’s captain who is so nice and efficient. Thanks team!

    Apr 19, 2024
  • 5.0 star tripadvisor rating
    Bhogali - Excellent

    Carlos, Luis and William in Bhogali were absolutely fantastic! The food was the best we’d had in the resort (samosas were great and as Brits visiting Mexico, that’s high praise for Indian food). Their service was exceptional, would highly recommend.

    Apr 18, 2024
  • 5.0 star tripadvisor rating
    Great experience

    Great food, great hospitality, beautiful resort all around. Would recommend the lobby bar for drinks. The pool access rooms were fantastic and the beach was beautiful. The weather was fantastic the week I went. Entertainment was great - Marisol and Dante were very pleasant!

    Apr 18, 2024
  • 5.0 star tripadvisor rating
    Best Employees Ever

    The most hospitable employees took care of us at building 13! They were Ale, Alejandro, and Chavel! They made sure we always had what we need and made us feel at home! Thank you so much you three :)

    Apr 17, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319