LocationRiviera Maya - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating5892 reviews
Generations is a great resort! We’ve been here three times and each time is amazing! Our concierges Luiz and Ana were incredible and made sure we had reservations to every activity we wanted! Luiz even did a little photo shoot of out family on the beach! Highly recommend this resort to families looking for an escape to paradise!
Loving paradise 2023 can't wait to be back🥳
If you're looking for a hotel in Mexico with excellent food and entertainment, I recommend considering the "Generations." This 5-star hotel is known for its outstanding culinary offerings and diverse entertainment options. Guests often praise the wide variety of delicious cuisines available, ranging from traditional Mexican dishes to international favorites. The hotel also hosts entertaining shows, live music performances during the day, and engaging activities to ensure a vibrant and enjoyable experience for guests. The combination of delectable food and exciting entertainment at the Generations Resort makes it a popular choice for travelers seeking a memorable stay in Mexico. Please look for Luiz and Ana, they will make your experience unique. I will definitely will return with my whole family. Thank you such a wonderful time.
Wow !amazing service by EKO kids. All super friendly, Mireya took care of our two daughters for 5 days while we enjoy the resort. We are truly pleased with their service and kindness. We will definitely come back to this resort and use the kids zone for our daughters entertainment and care. It was a pleasure to enjoy this resort, 100%.
Always welcome 🙏 and loving
My wife and I were here 2 years ago we came back for a wedding but we looked all around for Marisol she's a beautiful person and very helpful we love her..when we come back next year I hope she will still be here and her coworkers Martha and David thanks for everything 🙂 🙏 ❤ 💙 💜...
Good place to go!
Had a great time staff was great! Marisol,Martha and David were the best people. Dinners were great, haab was a great place to eat. Rooms are very comfortable beds are supportive. Friendly staff and all very helpful!