Combining world-class facilities and modern amenities with indulgent golf and spa services, this polished resort transports guests into a world of sparkling pools and manicured gardens. Fronting the legendary Bávaro Beach, guests experience upscale service, unforgettable cuisine, lively entertainment and luxurious guestrooms. Step out of the ordinary during stays at this enchanting and romantic resort.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 15 miles
Punta Causedo-Santo Domingo, Dominican Republic - Las Americas International Airport (SDQ)
Casa De Campo, Dominican Republic (LRM) : 60 miles

Property Information

Year Built: 2005
Last Renovation: 2008
Accessible rooms: 3
Floors: 3
Total rooms: 190

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 9600 reviews
  • 3.0 star tripadvisor rating
    Family vacation

    Our stay was ok. Room was not ready, it was on ok not clean at all. The service was great specially Alexander who make a effort to please us !! The service great, food great but logistic and clean 😩it is an ok option but the are better. The quality has decreased a bit.

    Jan 30, 2023
  • 4.0 star tripadvisor rating
    Fantastic Manager

    We arrived with our family (a group of twelve), originally we booked the reserve and expected an adults only area and obviously didn’t get that but we were very pleased with the hotel. The highlight of the trip was the amazing General Manager, Juan Carlos who was amazing and made sure our entire family had an amazing time! The food and beverage manager Alfredo was also amazing. Domingo was our favourite waiter in the buffet area, he took great care of us and always had a smile on his face. The resort is very nice but you could tell it was ready for a facelift, the walk to the beach was not far once you situated yourself and understood the layout of the resort. It was quite close to Falcon’s and the Palma via the beach which is where we went everyday. The food was good especially Aqua and the Italian restaurant at The Palma. Our family had a great time!

    Jan 29, 2023
  • 1.0 star tripadvisor rating
    Horrible service

    Horrible place. We arrive at 3:30 pm, rooms were not available. We are not checked in - right now the time is 6:10 pm. Almost 3 hours to check in!! One person is taking care of check in service - other people sit around and don’t work.

    Jan 26, 2023
  • 2.0 star tripadvisor rating
    Too far from beach

    We paid for the Paradises resort but was told that a different company now owns it while we were checking in at the front desk. We got downgraded to the Garden Suits with no compensation. I’m not sure if it was just while we were staying there but the resort was extremely quiet. On day 1 we only counted a dozen other guests at the resort. We found ourselves going to other resorts everyday to find entertainment and people. We were told that our bracelets would get us into all the other resorts but they didn’t. We were denied at a few places. I’m not sure who was to blame because when we told the staff at Garden Suits they said that we should be allowed access. I’ve been to many places throughout the years and I’m not one to complain. This is actually my first review I’ve decided to write. Not everything was a bust though. The staff is friendly and resort is very clean. We also went golfing and found the course to be well manicured and in great shape. Most of my frustration comes from paying for a different resort and getting sent to other, which in my eyes was a downgrade. This resort is quite far from the beach as well. We walked it once and it took over 15 mins at a good pace. Just know that you will have to take a shuttle there if you want to go. The shuttles are available though every 10 mins.

    Jan 17, 2023
  • 4.0 star tripadvisor rating
    Great trip!

    We had a great girls trip to this resort. Pros are that it’s quiet and easy to find relaxing spaces. We were first given Jessica as our concierge. She never reached out or responded to our questions and was basically non existent so a nice concierge named victor took over our care. He was wonderful and made sure we were taken care of! We also really appreciated Leonardo the pool waiter. He went out of his way to serve us at our swim up room all day long. One downside is that if you’re traveling alone as females the male workers can be very aggressive. Even the worker in the buffet making my omelette asked if I was single. We all agreed we likely wouldn’t come back for a girls trip because of this. That being said, Leonardo and Víctor as mentioned above were perfect gentlemen and made us feel safe. We also loved the spa and especially Gladys! She has magic hands!

    Jan 14, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319