Step into an atmosphere of casual elegance and personalized service during visits to this inviting Family friendly beachfront retreat. Nestled in the heart of the Hotel Zone, guests enjoy contemporary Colonial-style décor complimented by a full-service spa, upscale restaurants, an exciting kid’s club and a bi-level sun-deck with three Jacuzzis and a massive swimming pool.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 1989
Last Renovation: 2018
Accessible rooms: 1
Floors: 8
Total rooms: 507

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory The state of Quintana Roo will be charging a sanitation tax of $4.20 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 16096 reviews
  • 5.0 star tripadvisor rating
    Nice Place

    We went for an event, and it was so much fun! The classification of the rooms was cool, the pool was amazing and so was the beach. the location was perfect. In the night, the waves crashing onto the shore felt very calming. The service was great, and the rooms had great views. The dining options were a bit limited unless you had a reservation, but that really didn't matter. Honestly, this hotel was so much better than the hotel I stayed in last time.

    May 17, 2024
  • 5.0 star tripadvisor rating
    Best kids club ever!!! Best birthday party

    Best kids club ever!! Amazing activities and staff. Food is ok and the hotel and beach super comfy. I highly recommend this hotel for families with kids from 4-12 years old. Kids club schedule is from 10am to 5pm from Monday to Sunday. The hotel is all inclusive

    May 17, 2024
  • 3.0 star tripadvisor rating
    Good overall

    Overall experience was good at this resort! Variety of food options. Paola made it even better with her great customer service and happy smile! She served us at the ice cream /crepes bar/station! Thank you for making our stay much more memorable and the great treats!

    May 16, 2024
  • 5.0 star tripadvisor rating
    Best experience!

    Our experience at the desert bar was fantastic due to the amazing customer service we received from Poala. We came to have dessert everyday we were here and she always greeted us with a smile. We loved her so much! Thanks for making our experience so memorable!

    May 16, 2024
  • 4.0 star tripadvisor rating
    Fiesta americana

    Love this resort, food is a good standard, staff are great especially jay jay, puts a smile on everyone's face, great guy. We mostly dine in the Italian and buffet. Nice pool area and lovely beach you can look out onto. 3rd visit coming Nov this year 😀.

    May 16, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319