Location
Cancun - BeachProperty Information
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16627 reviews
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Jan 09, 2025A nice all-inclusive resort experience! Just forget about the resort credit...
Overall a very good all-inclusive experience at Fiesta Americana. We ended up upgrading to a Master Suite so that we had more space for our 2 kids, and glad we did! The room was amazing and had a fantastic view of the ocean/pools. Most of the food was very good. Perhaps less options than some other all-inclusives (like Hyatt Ziva), but the quality was higher. The restaurants got very busy but we were still able to visit all of them, even with a large party of 6 adults + 2 kids. The presentation of the food and quality of the desserts was top notch as well. The entertainment at night is limited but all the shows we saw were very high quality. Also had some surprise performances like fire spinners one night. The kids club is a bit dated, and they did not allow us to leave our son at kids club since he was not yet 4 (a few months away), but they still included him the activities and he had a great time. Kids club was his favorite part of the vacation. Thank you Melissa! Part of the beach has rocks and the ocean was pretty rough while we were there. We were hoping for more ocean time but the pools were nice. One buyer beware is on the topic of "Resort Credit". We had a resort credit for each of our three rooms as part of a package through Costco. Half the time we tried to use it at a restaurant (only for food or spa, $100/day), they would either have no idea what resort credit is, or would not see it applied to our room. I ended up having to go to the front desk 3+ times and re-send them the booking to get the resort credit 'applied' to the room. Ultimately the resort credit became more of a stress point during our vacation than a nice perk.
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Jan 09, 2025
It was so fun, being able to have fun every day here. Doing different things and them being fun! The food is really good
Really fun especially if you pay for the extra events! Also really great room service! The food is really great as well! Having a lot of options everyday and all of them being really good! The pool and beach are kept in excellent condition and is fun for the whole family!
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Jan 09, 2025
Great time with the family.
It was a stunning place with great service. It was a great time with the family and being able to relax by the pool with a great view of the beach was amazing. Realistically the only complaint I have is that there is not much to do as someone who doesn’t drink or party. Other than that. It was a great place
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Jan 09, 2025Best Vacation Ever
All the people here are absolutely amazing. The amount of care that these workers provide really makes the vacation the best. The food here is 5/5 and the experience is 5/5. The bartenders here were especially fantastic, and will take care of all your needs. If you can do this trip then do it because it will be one of the best things you’ve ever decided. Whether from a very kind and welcoming community to several activities, this resort has it all. I will definitely be coming back.
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Jan 09, 2025
Amazing stay with the friendliest workers in cancun
I had an amazing stay, the workers were extremely nice. Fidel, Pedro Lalo and Estadio were amazing, always made sure we were taken care of. It was like they were our friends and we couldnt wait to see them every day. All the workers treated us like we were family and always made sure that we were taken care of. I extremely extremely extremely recommend to stay.