LocationWailea - Beach
General Policies & Fine Print
Credit Card Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information: Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Rollaways are available at an additional fee payable to hotel directly. Cribs are complimentary and on a request basis.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
• Overnight Self-Parking for 1 vehicle per suite
• 10% Discount on Fairmont logo merchandise in Makana Market + Café
• Daily Shuttle service within the Wailea area
• Daily Inspire Your Energy fitness classes
• Sunscreen and After Sun care products at Pool and Beach
• One-time photo sitting with Pacific Dream Photography (with option for purchase)
• North America Long Distance calls (Canada and USA)
• Basic Wi-Fi internet service
• Keiki Welcome Gift
• 2 Bottles of Water in suite, refreshed daily
• 1 hour snorkel gear and boogie board rental (resort use only)
• Keiki Lani Kid's Club
• Hawaiian Cultural Activities
The Resort Charge does not include overnight valet parking.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change at any time. The hotel can provide current fee and inclusions when you check-in.
Customer Ratings & Reviews
TripAdvisor Traveler Rating6084 reviews
Our large family group celebrated our 46th Anniversary here for a week and we had a wonderful time! Two of our rooms were right at the upper family pool - my grandkids thought this was heaven! We snorkeled, outrigged, ate at the restaurants, ate by the pool, fed the fish, and played at the beach. My grandkids' favorite thing was the water slide! Every meal we had was terrific, the front desk/concierge was very helpful, loved the leis and necklaces upon arrival (my grandkids are still wearing theirs!), appreciated free self-parking (they told us we could park in a staff lot closer to our rooms). The rooms were so roomy and beautifully appointed; the bathroom was awesome! Thank you, Kea Lani, for making our family celebration so memorable!
All around excellent experience
Food, staff, room, ocean views - all were amazing and top notch. Location is great with walking distance right on the beach and easy access to Village. The hotel shuttle to the Village was very convenient. Nice walking paths along the ocean right outside the hotel
Gracious place to stay, despite the construction
An excellent place to stay if you want a relaxed vacation. Rooms are all spacious suites, newly renovated with large bathrooms. Grounds are beautiful, cascading down through three pools to what is essentially a private beach. Service is friendly and helpful without being obtrusive. The only negative was the construction noise was occasionally more intrusive than we had expected, We especially enjoyed the small restaurant Ama at the upper pool. Good food, casual atmosphere and a spectacular sunset view. Does not have as many water slides and activities as some other resorts, but we were too busy relaxing to notice. There are many public spaces to enjoy in and around the grounds of the hotel. We also enjoyed the stargazing and outdoor yoga.
Wonderful experience in paradise with amazing service!
The Fairmont Kea Lani was honestly not my first choice to stay at when I was booking a hotel for our trip to Maui but I'm so glad the resort I wanted to stay at was full otherwise we wouldn't have found this gem! Service was top-notch, the staff was warm and attentive and we are already planning a trip next year with our boys.
an oasis even in paradise
everything you'd want in a holiday hotel and more. Rooms are huge, all-suites with balconies and both shower and tub, both adult-only and family areas and activities -- from sports and chocolate to stargazing, ukelele, hula and hawaiian language lessons -- , it's beachfront with some free equipment and some rentals, lots of sun loungers and very helpful and friendly staff in finding one and setting you up, valet or self-parking, several restaurants on premises at different price classes (Ama, by the pool bar, has the best sunset views and chicken skewers) and many recommendations to support others on the island. They pay a lot of attention to details: drying rack on the balcony, copious reef-safe lotion in spf 30 and spf 50 and after sun lotion everywhere outside, water dispensers, use reusable and compostable poolside dishware, bring around free pineapple, check in with each and every guest. The main pool has a fun waterslide, pool bar for adults, waterfall you can sit under and 2 jacuzzis (see if you can find the hidden one); the adult pool is a good size to do laps. You can rent a cabana for all day shade, which includes water, sodas and some snacks including ice cream. There are 2 free (0$) washers and 2 dryers per floor on the 3rd through 6 floor (Bring Your Own Detergent). Breakfast was nice (western and some asian buffet with a strong focus on omelettes) but expensive. They generously provide dishware, microwave, as well as the more standard kettle, coffee machine and small fridge -- as well as some recommendations for breakfast places and bakeries eg in neighboring and more rustic Kihei. Thanks especially to Moki. All staff was gracious and friendly, continuously warning us and apologetic for construction in the lobby though we never heard anything. They apparently relocated the reception to the group entrance but it felt normal. There's was always a sense of "aloha" as well as community consciousness. This was all particularly impressive at the calm and friendly, stress-free way everyone continued to handle the sudden mass influx of guests resulting from the devastating fires in Lahaina and Upcountry, as well as the horrible possibility that the staff maybe lost their own property, friends or family members. The Fairmont ensured that we guests as well as hotel staff ("colleagues") were informed of their security measures (backup generators, evacuation protocol if necessary), advised where to avoid and what we could still safely do. Some staff were housed in the hotel, too, which I was glad to hear (the spirit of Ohana should extend to employees and community). They really made the hotel feel calm and secure in spite of both disastrous fires and category 4 hurricane Dora wrecking havoc outside of our (luckily) safe enclave. We wish everyone there well and safety, and all the best for recovery on the island.