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Resort Details
Hotel Advisories
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Business Trip
The resort is very nice, is a bit on the high side for cost per night to stay, there is no other option to park other than paying the extra $35 a day for valet. All in all, it is very friendly atmosphere.
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Great weekend getaway
We took an impromptu visit to this hotel from New Jersey on New Years Day. So pleasantly surprised with this hotel. Was very impressed with the made to order breakfast that was included in the resort fee! We have a YouTube travel channel and just uploaded a full review of this resort if you want to see more details and a tour of our room! 3 Days 3 Noches.
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Caring Service
$35 a day for valet parking and no self-parking was a bit steep. Room with a view was pleasant, but much of the beach was inaccessible. Even in cold weather the part of the beach we could reach was pleasant. Made to order breakfast was excellent. Room was adequate and included coffemaker.
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Exceptional service!!
The resort was wonderful. We checked in at 4:15 just in time for the managers courtesy happy hour. It was perfect after driving 13 hours. Afterwards we had dinner in the restaurant and our waitress was superb! Her name was Emily G. and she was very helpful with questions we had regarding the menu. Her recommendations were exceptional and she was absolutely the best waitress ever! She was personable and informative. Since we were traveling through the St Augustine area on the way to see friends, she gave us a list of things to do and see. She was very helpful!! We will definitely stay here again when in the area!!
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Hidden fees
Hotel was beautiful, but there were so many hidden fees including a mandatory valet parking for 35.00 a day and resort fees that the total cost was outrageous for what I paid for a three day stay. Also a lot of noise from construction, and conference guest that were everywhere. Gift shop had limited hours and never opened when I went by. Breakfast was crowded and chaotic. We were told the second day that we were supposed to have a wrist band, which we did not receive at check in. Wifi was terrible and difficult to stream in our room. On a good note, room was clean, spacious, and we had a nice view of the ocean. I think my next trip I will stay somewhere else.