The Embassy Suites Nashville - South/Cool Springs hotel is located near the Cool Springs Galleria Mall in the Cool Springs Corporate Centre only minutes from the antique shops in and around historic downtown Franklin, Tennessee. This full service upscale all-suite hotel is a short drive from the Brentwood, Tennessee business community and south of downtown Nashville. The many nearby attractions and points of interest include the Grand Ole Opry, Opry Mills Shopping Mall, Titans Stadium, the Country Music Hall of Fame, the Gaylord Entertainment Complex, Ryman Auditorium, the Wild Horse Saloon, the Saturn plant, the Parthenon, Vanderbilt University and Medical Center, the Frist Center for the Visual Arts, the Tennessee Performing Arts Center, Belle Meade Plantation, the Hermitage - home of Andrew Jackson and the Jack Daniel's Distillery. Guests of the Embassy Suites Nashville - South/Cool Springs hotel stay in spacious two-room suites and receive a complimentary cooked-to-order breakfast, a nightly Manager's Reception and high-speed Internet access.

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Hotel Advisories

Advisory Some hotel services may not be available or may be limited during your visit.The following services and amenities are available, but with reduced service: Complimentary Evening Social, On-site Restaurant(s).The following services and amenities are currently not available: Room Service.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 1404 reviews
  • 5.0 star tripadvisor rating
    Cool Springs Embassy always great stay

    This Embassy has always been a fun place to stay whether on business or vacation. Management has done an exceptional job to keep the property up and above high standards after the pandemic. While property could use some facelifts and minor renovations the staff being focused on customer service makes every stay enjoyable.

    Jan 17, 2023
  • 1.0 star tripadvisor rating
    Medical Procedure at 1 30 PM

    Julius answered Reservation Phone. He requested my First Name which I spelled out: Capital "D", a, l, e, space, Capital "W". and last name. Julius kept referencing by "Dale". I explained it is "Dale W". Julius said I only gave him "Dale" which was a lie. Listen to the audio tape to see how I gave my name. He hedge and hedge. I asked for early check in. He would request it and I can get it "if available". I am scheduled for a Medical Procedure where I cannot drive afterwards. Nope, cannot guarantee early check in reservation. Okay, I explained, not the place for me.

    Jan 16, 2023
  • 5.0 star tripadvisor rating
    Nice place. Enjoyed our time.

    Great check-in experience. Took about 2 minutes. The bartender were fantastic. Especially during cocktail reception. The breakfast was very good because they set up a second omelette station to keep the line from getting too long which is very much appreciated. We enjoyed our stay.

    Jan 02, 2023
  • 2.0 star tripadvisor rating
    Downhill after the Pandemic

    THIS USED TO BE OUR FAVORITE FAMILY HOTEL. Please note these changes after the pandemic, and since our last stay: A) no housekeeping - you will make your beds, ask for towels, shampoo, soap at the front desk B) no hot tub - it's been filled in with concrete and tiled-over C) no bacon or sausage on the breakfast buffet - you will stand in line for an omelet and you can ask for it there. Your wait can be 15 minutes. D) algo-fueled price (like many properties I guess) which I discovered when I canceled our reservation while Southwest was melting-down, then when I found a flight on Delta I went to re-book our stay...and prices were 50 dollars a night CHEAPER because so many people apparently had canceled all at the same time. So - at least we paid less for the "lesser quality" we ended up getting. I believe this is a Hilton corporate mess, because the people working at the hotel are very, very nice and competent. Matthew at the front desk and Mr. James who runs items to your room were notable positives. Good luck and BE AWARE you need to bring all sorts of toiletries and just make your bed if you choose to stay at this property!

    Dec 31, 2022
  • 3.0 star tripadvisor rating
    Nice staff but outdated hotel

    The hotel location was right in Cool Springs close to shops and restaurants. The staff was friendly and accommodating! The corner suite was spacious and quiet. Cons- The hotel needs to be completely redone. It’s dated. The updated sofa and wall paper in our room was nice but the tile was old and dirty, tvs aat on old wood dresser and the rooms were dark and stale feeling. The pool looked old and the fitness center had broken machine and the sauna didn’t work. I think for the location and amount of traffic this hotel gets, Embassy Suites needs to completely redo this place!

    Dec 26, 2022
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319