Two distinct experiences in beachside luxury, all within one award-winning resort – this is the AAA Four Diamond El Dorado Seaside Suites. This stunning, adults-only paradise located on Kantenah Bay is divided into two distinct sections, Palms and Infinity, each offering a unique experience in Mexican hospitality.
Escape to pure tranquility at the Palms, El Dorado Seaside Suites’ original section. The Palms features intimate accommodations, authentic Mexican architecture, lush vegetation, and serene coconut plantations.
Or choose to spend your stay in the excitement of Infinity, the resort’s latest addition, and the center of activity. This all-oceanfront, brand new building features swim-up suites connecting to the main pool and balcony pools on every single floor.
The resort offers endless opportunities for both relaxation and adventure. Explore the crystal-clear waters of one of the most beautiful beaches in the world, a wide array of incredible new restaurants and bars, one of the largest spas in the Riviera Maya, and an expansive open-air Sky Terrace for weddings and private events. Let yourself be pampered in ultimate bliss as our personal concierge, beach butlers, and pool butlers take care of your every request. Escape just minutes away to discover the Mayan ruins and natural wonders of Tulum and Playa del Carmen. Experience for yourself why El Dorado Seaside Suites is a AAA Four Diamond award-winning experience in beachfront luxury, holding Condé Nast Traveler’s title of Top 30 Best Resorts in Cancun & the Yucatan.



Cancun International Airport (CUN) : 53 miles
Cancun International Airport (CUN) : 53 miles

Property Information

Year Built: 2015
Last Renovation: 2016
Suites: 188


Resort Details


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Hotel Advisories

Advisory Important Note: The beach in front of the hotel is a natural coral reef and is great for snorkeling. There is a modest section of beach that is suited for swimming and other water activities.
Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 5552 reviews
  • 5.0 star tripadvisor rating
    Amazing Stay

    8 of us (4 couples) visited the resort this past week and had a great experience. Shoutout to Miriam and Carlos on the entertainment staff for making the stay exceptional! Service overall was great and the staff went above and beyond to make our stay memorable.

    Jan 31, 2023
  • 5.0 star tripadvisor rating
    Wonderful Time

    We stayed at El Dorado Seaside Suites in January 2023 and had an absolutely wonderful time. We went with three other couples and would go back in a heartbeat. Because we had read the reviews, we knew the beach was very rocky but that is truly the only negative we experienced. The pool and pool bar, the rooms, room service, restaurants, and entertainment all made for a fun-filled, yet relaxing, and romantic getaway. We want to give a special shout-out to two people who went above and beyond to make sure we had an extra special time. First, Miriam (with the entertainment services) is absolutely remarkable. She is so full of energy and does absolutely all she can to get people involved, active, and having a good time. She even got all of our husbands to Salsa dance (and if you knew them, you would realize how astonishing this is:) Water fitness, bingo, crazy games, and even the question of the day were just so much fun because of Miriam. To top it all off, she even met us at the lobby to say goodbye when we were leaving to head home. We absolutely adore her. Another person we would love to give some credit to is Sue who took our MANY drink orders at the beach, near the pool, and even in the pool sometimes. She was just so bubbly and always seemed genuinely happy to see us each morning. We loved visiting with her and joking around with her each time she stopped by. We loved our time here and wouldn't hesitate to return. A big thank you to all who made this trip such a wonderful one!

    Jan 30, 2023
  • 5.0 star tripadvisor rating
    Amazing week-Amazing Staff

    My husband and I traveled with three other couples last week to El Dorado Seaside Suites. We enjoyed everything about the Seaside Suites!!! We were in Suite 7618-the view was stunning. The Seaside pool and bar was so much fun each day. Miriam is amazing host. Connecting with all the guests. We enjoyed the games and other pool activities that she hosted-each day was different and unique. Sue provided such gracious service both at the pool area and on the beach. Seaside Suites has the most amazing staff. Can't wait to return. Thank you!

    Jan 30, 2023
  • 5.0 star tripadvisor rating
    Loved this resort!

    Absolutely love this resort and cannot wait to come back!! Massive shout out to Carlos, Miriam, Jesus, Mike and Elber in the main pool for making the trip so much fun. They went well out of their way to make sure our trip was filled with excitement!

    Jan 30, 2023
  • 4.0 star tripadvisor rating
    Fun, beautiful resort

    First off, the entertainment team were fantastic, especially Miriam! A great host for games etc, and she really added to our experience. She got to know people and is a natural entertainer with lots of energy. The Palms side of the resort is beautiful and I love the use of natural shade. The Infinity side is more oriented towards partying and games and we had a lot of fun over there. I wasn’t a huge fan of the food, with the exception of Klay Talay (Asian restaurant) where the food was delicious. We also missed there not being a snack place open all day where you could pick up a cold sandwich or bag of crisps/chips. For the most part service was great, but tips do make a difference, unfortunately. My ideal day there is breakfast at the Beach BBQ (buffet), spend the morning on the Palms beach and in the sea, lunch at Sandwicherie, then head over to Infinity for an afternoon of fun with Miriam, Carlos, Alba & Jesus, and the bartenders, of course! Then check out a restaurant and the evening entertainment (loved the Mariachi band at the Mexican Fiesta) before dancing the night away at Guacamayas Bar (make sure to request songs as otherwise they play mostly the same stuff each night)

    Jan 30, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319